Amanda Cashon
Grand Junction,CO
Summary
I am a highly motivated, punctual, hardworking, and dependable employee. I have a lot of experience with multitasking, time management, working effectively unsupervised, being personable, and being compassionate. I take pride in my job commitments and follow through completely, if not exceeding expectations. I'm looking for an employer I can build a relationship and career with on a permanent level. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.
I have spent over 10 years total providing services both inside and outside of facilities for individuals with medical and personal needs, I find the most enjoyment from working with school aged children and am ready to start the next chapter of my journey.
Overview
21
21
years of professional experience
Work History
Home Care Provider
Public Partnerships, PPL
09.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Improved respite care quality by developing and implementing individualized care plans.
- Administered medications accurately, ensuring patient health and adherence to prescribed treatments.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Monitored patient vital signs regularly, promptly reporting any abnormalities or concerns to healthcare professionals.
Private Babysitter
Wilnick Pierre
05.2018 - 05.2023
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Used organization and time management skills to multitask and keep children on set schedules.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Planned and implemented engaging activities to encourage creativity and expression.
- Maintained safe play environment.
- Enhanced children''s social skills by organizing play dates and group activities.
- Promoted educational development by assisting with homework and school projects.
- Maintained a clean, organized, and safe home environment for children under care.
Home Health CNA
Self Employed Services
05.2007 - 10.2017
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Administered medications and educated patients and families on correct at-home administration.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported individuals to medical appointments and assisted with errands.
- Accompanied clients to doctors' offices or on other trips outside home.
- Delivered high level of assistance with cooking, meal preparation and shopping.
Customer Service Team Leader
Alliance Data Systems Corp
07.2003 - 02.2010
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Mentored new employees on procedures and policies to maximize team performance.
- Implemented company processes to effectively resolve customer service issues.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Provided daily direction to call center associates.
Education
Some College (No Degree) - Nursing
Western Nebraska Community College
Scottsbluff, NE09.2003
High School Diploma -
Scottsbluff Senior High School
Scottsbluff, NE05.2003
Skills
- Medication Administration
- Schedule Management
- Conflict Resolution
- Activity Planning
- Positive and Professional
- Personable Nature
- Emotional and Physical Development Assessment
- Giving Medicines As Appropriate
- Reliability
- Responsible Driver
- Follows Directions
- Time Management
- Customer Service
- Call Center Operations
- Technical Support
- Data Entry
- Adaptable
- Compassionate
- Quality Assurance
- Customer Support
- Complaint Resolution
- Client Documentation
- Progress Documentation
- Care Plan Management
- Patient Care
- First Aid and Safety
- Patient Transportation
- Medical appointment coordination
- Problem-solving abilities
- Medical Charting
Timeline
Home Care Provider
Public Partnerships, PPL
09.2023 - Current
Private Babysitter
Wilnick Pierre
05.2018 - 05.2023
Home Health CNA
Self Employed Services
05.2007 - 10.2017
Customer Service Team Leader
Alliance Data Systems Corp
07.2003 - 02.2010
Some College (No Degree) - Nursing
Western Nebraska Community College
High School Diploma -
Scottsbluff Senior High School