Summary
Work History
Education
Skills
Timeline
SoftwareEngineer

Amanda Cason

Summary

Versatile and results-driven professional with a proven track record at International Dental Arts, adept in digital dentistry techniques. Excelled in reducing turnaround times and enhancing productivity through exceptional time management and customer service skills. Demonstrated reliability and a continuous learning mindset, achieving significant improvements in operational efficiency and customer satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Dental Lab Technician

International Dental Arts
03.2022 - Current
  • Reduced turnaround time for dental appliances through effective time management and organization skills.
  • Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Implemented digital dentistry techniques, increasing accuracy in dental restorations production process.
  • Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.

Site Manager

Extra Space Storage
02.2020 - 03.2021
  • Developed strong relationships with clients through consistent communication of account updates and prompt resolution of concerns or issues.
  • Resolved issues between employees and customers using company policies.
  • Kept sites compliant with state, and local regulations to prevent unnecessary risks.
  • Maintained records and logs of work performed and materials and equipment used.
  • Created weekly and monthly reports and presentations for management team.
  • Oversaw budget management, consistently delivering within allocated financial resources.
  • Inspected cleanliness of common areas and office.
  • Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Front Desk Manager

Baymont Inn & Suit Hotel
04.2018 - 02.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Checked guests in out of hotel, made reservations, and processed payments.
  • Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
  • Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
  • Optimized room inventory management, resulting in reduced overbooking occurrences.

Education

Claremore High School
Claremore, OK

Skills

  • Continuous learning mindset

  • Customer service

  • Work order following

  • Problem-solving

  • Time management

  • Attention to detail

  • Multitasking Abilities

  • Reliability

  • Task prioritization

  • Self motivation

Timeline

Dental Lab Technician

International Dental Arts
03.2022 - Current

Site Manager

Extra Space Storage
02.2020 - 03.2021

Front Desk Manager

Baymont Inn & Suit Hotel
04.2018 - 02.2020

Claremore High School

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Amanda Cason