Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Amanda Castorena

Indio,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

32
32
years of professional experience

Work History

Sales

Lowes Home Improvment
04.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Promptly responded to inquiries and requests from prospective customers.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
  • Provided language translation services for customer service inquiries.

Leasing Consultant

InterSolutions
11.2024 - 04.2025
  • Cultivated relationships with residents through effective communication and personalized service.
  • Assisted residents with the lease application processes, enhancing efficiency and tenant satisfaction.
  • Maintained accurate records of tenant information in property management software systems.
  • Worked alongside a team of professionals learning due process of Low income qualifications and procedure.

Specialties Supervisor

Home Depot
03.2011 - 04.2024
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Coached and mentored 14 staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.

Elderly Caretaker

IHSS In Home Support Services
10.2018 - 03.2024
  • Managed residents' activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Followed care plan and directions to administer medications.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.

Vice President

VMC4, Inc
01.2001 - 06.2009
  • Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
  • Diminished regulatory risks by strict adherence to insurance and safety regulations.
  • Supervised office staff of 5 ensuring quarterly reports and tax filings completed in a timely fashion.
  • Traveled to job sites occasionally to ensure safety systems were in place and followed per OSHA.

Business Owner

Enchanted Mesa Motel
08.2000 - 06.2009
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.

Bookkeeping Assistant

Victor Marble Co., Inc
01.1993 - 06.2006
  • Maintained sales records with payment details and invoices.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.
  • Processed payroll, numerous electronic deposits and employee pay adjustments.
  • Supported accounting department during monthly closings.
  • Summarized current financial status by collecting information and preparing balance sheets and profit and loss statements.
  • Assisted bookkeeper in maintaining accounts receivable and payable.

Education

No Degree - Real Estate

Real Estate Express
09-2022

Skills

  • Bookkeeping
  • Purchasing and planning
  • Financial administration
  • Processes and procedures
  • Teambuilding
  • Conflict Resolution
  • Friendly Positive Attitude
  • Customer Service
  • Meal Preparation
  • Housekeeping
  • Wound care
  • PPE use

Languages

Spanish: Native/ Bilingual

Affiliations

  • California Department of Real Estate
  • National Association of Realtors

Timeline

Sales

Lowes Home Improvment
04.2025 - Current

Leasing Consultant

InterSolutions
11.2024 - 04.2025

Elderly Caretaker

IHSS In Home Support Services
10.2018 - 03.2024

Specialties Supervisor

Home Depot
03.2011 - 04.2024

Vice President

VMC4, Inc
01.2001 - 06.2009

Business Owner

Enchanted Mesa Motel
08.2000 - 06.2009

Bookkeeping Assistant

Victor Marble Co., Inc
01.1993 - 06.2006

No Degree - Real Estate

Real Estate Express

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