Amanda Caudill
Owingsville
Summary
Emergency medical professional with commitment to excellence and readiness for high-pressure situations. Extensive experience delivering critical care and support during emergencies, ensuring patient stability and safety. Known for strong teamwork and adaptability, providing reliable and flexible responses to dynamic situations. Skilled in patient assessment and emergency interventions, valued for professionalism and dependability.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EMT-B
Bath County EMS
02.2024 - Current
- Administered emergency medical care to patients in pre-hospital settings.
- Assisted in patient assessment and vital signs monitoring during transport.
- Utilized advanced life support equipment effectively in high-pressure situations.
- Collaborated with healthcare professionals to ensure seamless patient care transitions.
- Documented patient information and treatment protocols accurately for record-keeping.
- Trained new EMTs on safety procedures and operational protocols.
- Responded rapidly to emergency calls, prioritizing critical cases efficiently.
- Maintained medical supplies inventory, ensuring readiness for emergency response scenarios.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
Office Manager
Audibel Hearing Center
08.2021 - 04.2023
- Managed daily office operations, ensuring efficient workflow and optimal resource allocation.
- Coordinated scheduling for staff, clients, and appointments to enhance productivity.
- Streamlined filing systems and document management processes for improved accessibility.
- Developed and implemented office policies to enhance operational efficiency and compliance.
Receptionist
White, Greer and Maggard Orthodontics
04.2021 - 08.2021
- Managed front desk operations, greeting visitors and ensuring a welcoming environment.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for management, optimizing time management.
- Processed mail and packages, ensuring timely distribution to relevant staff members.
Same Day Surgery Receptionist
UK Healthcare
06.2018 - 04.2021
- Managed patient scheduling and coordinated appointment logistics to optimize office workflow.
- Facilitated patient check-in and check-out processes, enhancing overall patient experience.
- Assisted in maintaining accurate patient records and updated information within electronic health systems.
- Responded to incoming calls and inquiries, providing information about services offered and addressing concerns promptly.
Behavioral Health Technician
Bourbon Community Hospital
07.2016 - 06.2018
- Provided direct patient care, ensuring safety and comfort in daily activities.
- Assisted in developing and implementing individualized treatment plans for patients.
- Monitored patient behavior and documented changes to inform clinical staff.
- Facilitated group therapy sessions, promoting communication and support among patients.
Clinical Lab Assistant, Phlebotomist
UK Healthcare
06.2016 - 06.2018
- Conducted laboratory tests and analyses to support accurate patient diagnoses.
- Maintained and calibrated laboratory equipment for optimal performance and reliability.
- Processed and prepared specimens for testing, ensuring adherence to safety protocols.
- Collaborated with medical staff to communicate test results and address inquiries.
Education
No Degree - Emergency Medical Technician
Maysville Community And Technical College
Morehead, KY12-2023
Medical Billing And Coding
Maysville Community And Technical College
Morehead, KY05-2023
Skills
- Vital signs monitoring
- Oxygen therapy application
- Environmental emergency response
- Patient assessment techniques
- Medication administration
- Cardiopulmonary resuscitation
- Behavioral emergency intervention
- Allergic reaction management
- Pediatric emergency care
- Geriatric emergency care
- Diabetic emergency response
- Obstetric and gynecologic emergencies
- Seizure management techniques
- Stroke recognition and care
- Spinal immobilization techniques
- Poisoning and overdose care
- Bleeding control methods
- Medical terminology proficiency
- Critical decision-making skills
- Problem-solving
- Time management
- Safe driving
- Multitasking and organization
- Patient care
- Basic life support
- Compassion and empathy
- Clear communication
- Direct patient care
- Team collaboration
- Calm under pressure
- Vital sign assessment
- Emergency vehicle operation
- Airway management
- Patient assessments
- Intravenous therapy
- Patient transport
- Patient triage
- Ambulance driving
- Infection control
- Medical terminology
- Emergency patient triage
- Organization skills
- Telephone skills
- Data entry
- Office management technologies
- Dental office management
- Field office management
- Front office management
Certification
- EMT - Emergency Medical Technician
- Data Entry Operator
- Medical Receptionist
- Hospital Admission Specialist
- Medical Transcription / Scribe
- Medical Unit Coordinator
- Medical Coding
Timeline
EMT-B
Bath County EMS
02.2024 - Current
Office Manager
Audibel Hearing Center
08.2021 - 04.2023
Receptionist
White, Greer and Maggard Orthodontics
04.2021 - 08.2021
Same Day Surgery Receptionist
UK Healthcare
06.2018 - 04.2021
Behavioral Health Technician
Bourbon Community Hospital
07.2016 - 06.2018
Clinical Lab Assistant, Phlebotomist
UK Healthcare
06.2016 - 06.2018
No Degree - Emergency Medical Technician
Maysville Community And Technical College
Medical Billing And Coding
Maysville Community And Technical College
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