Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Amanda Cerisier

Newport News,VA

Summary

Results-oriented healthcare professional with a strong background in customer service, recognized for impactful contributions at Arbol Residences. Proficient in medication administration and resident support, enhancing both patient care and satisfaction. Demonstrated organizational skills have led to measurable improvements in service quality and operational efficiency. Committed to advancing patient-centered care and fostering positive experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medication Technician/Resident Care Aide

Arbol Residences
Santa Rosa, CA
08.2023 - Current
  • Assists residents with dressing, grooming, eating, bathing, positioning, turning, toileting, tray service and exercising (if the resident is capable of doing so)
  • Reports to medical staff any changes in residents medical, mental or physical conditions and keeps nurses informed of resident status
  • Transports residents to and from their apartment, medical appointments, or special event/ activities
  • Responds to all 'Call for Aide'

Retail Associate

Bath and Body Works
Newport News, VA
01.2021 - 01.2023
  • Lead and model the selling and customer experience standards
  • Lead selling efforts to meet selling goals during scheduled shifts
  • Ensure associates consistently execute to the selling model
  • Display knowledge of product, company policies and store strategies

In store shopper

Whole Foods Industry
Brooklyn, NY
01.2020 - 01.2021
  • Work on the store support team supporting prime now customers
  • Pick out groceries for customer orders and get grocery orders ready for delivery
  • Handles the delivery details and schedules
  • Responds to customers inquiries and concerns

Retail Associate

Primark
Brooklyn, NY
01.2018 - 01.2020
  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
  • Achieving establishment goals
  • Superior product knowledge
  • Cross-selling products to increase purchase amounts

Teachers Assistant

Friends of Crown Heights
Brooklyn, NY
01.2017 - 12.2017
  • Supervised boys and girls ages three through four on and off school grounds
  • Assisted children with completing summer school activities
  • Delivered and monitoring nutritional contact
  • Supported children in the development of more effective problem solving and communication skills

Education

Medical Assisting Certificaton -

Petaluma Adult School
Santa Rosa, CA
01.2024

High School Diploma -

Metropolitan Diploma Plus High School
Brooklyn, NY
06.2019

Skills

  • Responsible
  • Meticulous
  • Determined
  • Hardworking
  • Organized
  • Intramuscular injection (IM)
  • Ventrogluteal injection (VG)
  • Evacuated Tube System (ETS)
  • Subcutaneous injection (SQ)
  • Intradermal injection (ID)
  • Proficient in Urinalysis Techniques
  • Streptococcal Testing Proficiency
  • Patient Vital Signs
  • HCG Testing Expertise
  • Syringe Handling Expertise
  • Butterfly Habitat Management
  • EKG Interpretation Skills
  • Peak Flow Assessment
  • Snellen
  • Nebulizer Operation
  • Ishihara Test Proficiency
  • Ear lavage
  • Jaeger Application Skills
  • Pap Tray Preparation
  • Patient observation
  • Resident support
  • Medication administration

Certification

CPR Certification, American Heart Association

Volunteer Experience

The Hidenwood Retirement Community, Residence care, Med cart, Activities

Languages

English, Native/Bilingual

Timeline

Medication Technician/Resident Care Aide

Arbol Residences
08.2023 - Current

Retail Associate

Bath and Body Works
01.2021 - 01.2023

In store shopper

Whole Foods Industry
01.2020 - 01.2021

Retail Associate

Primark
01.2018 - 01.2020

Teachers Assistant

Friends of Crown Heights
01.2017 - 12.2017

Medical Assisting Certificaton -

Petaluma Adult School

High School Diploma -

Metropolitan Diploma Plus High School

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Amanda Cerisier