Amanda Champagne
Holden,MA
Summary
When I was younger I spent many years enjoying retail. I was a hard worker and fast learner. I advanced into management at age 18. I then went on to manage many different retail stores. The last two I have included in my resume. By my late 20's I had children. This is when I took the education path so that I had time to raise a family. I enjoyed being in the school system and everything that I have learned. I have been working at the same place for eight years. I feel it is time to move on and start to enjoy a new job and career. I am currently looking for a job that is remote, but not opposed to going into an office environment either. I have always loved planning and organization. I am easily trainable and looking to expand my skill set, and knowledge.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Express Clothing
Paraprofessional Educator
Wachusett Regional High School
08.2015 - Current
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Provided support during classes, group lessons, and classroom activities.
- Organized and led practice, research and lab assignments.
- Monitored student classroom and outdoors activities to promote student safety.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Supervised students on field trips for safety and proper behavior in public settings.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Maintained safety and security by overseeing students in recess environments.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assessed student social, emotional, and academic needs to plan goals appropriately.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Administered tests and assessments to evaluate student progress and performance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Provided support to help students with special needs learn and grow.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Assistant Manager
Gymboree Corporation
04.2001 - 05.2010
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Launched quality assurance practices for each phase of development
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established team priorities, maintained schedules and monitored performance.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Express Clothing
09.1998 - 05.2001
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Launched quality assurance practices for each phase of development
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor of Science - Psychology, And Education
Worcester State University
Worcester, MA08.2014
Skills
- Contract Law
- Time Management
- Customer Relations
- Staff Development
- Strategic Planning
- Public Health
- Merchandising
- Team Motivation
- Managing Multiple Priorities
- Staff Training
- Customer Service
- Hiring and Training
- Educational Support
- Classroom Management
- Skill-Building Support
- Grading and Reviewing Student Work
- Promoting Social and Emotional Development
- Communicating with Parents and Teachers
- Group and Individual Instruction
- Effective Communication
- Ensuring Safety and Injury Prevention
Timeline
Paraprofessional Educator
Wachusett Regional High School
08.2015 - Current
Assistant Manager
Gymboree Corporation
04.2001 - 05.2010
Assistant Manager
Express Clothing
09.1998 - 05.2001
Assistant Manager
Express Clothing
Bachelor of Science - Psychology, And Education
Worcester State University