Amanda Charlesworth
Onalaska,WA
Summary
Seasoned LTC leader offering 10 years of experience in educational leadership positions. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of Long Term Care and Assisted Living settings. Desire growth-oriented position in dynamic, fast-paced environment. Provides resident, family, and staff support in accordance with Core Values and care philosophy and goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Manager
Eagle Crest Communites
10.2023 - Current
- Direct oversight of day to day operations for Senior Living Campus that serves residents residing in Independent Senior Living, Traditional Assisted Living, and Memory Care.
- Manages budgets for various campus departments, resulting in cost savings and efficient resource allocation.
- Assist in planning, developing, and coordination of resident care needs in both RCAC and CBRF facilities while compliant with both DHS 83 and 89 regulations.
- Partners closely with corporate marketing department and residents from admission to discharge.
- Assist with strategic and campus action plans to improve quality care for residents and operations of organizational goals.
Program Coordinator
Eagle Crest Communities
05.2021 - Current
- Recruits, hires and trains all staff Direct Care Staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Manages staff scheduling to ensure adequate coverage while maintaining efficiency in labor costs.
- Promotes effective team work and positive work culture to maintain employee retention.
- Conducts routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with DHS 83.
- Facilitates regular team meetings to promote collaboration, address concerns, and share best practices among staff members with support of Registered Nurse.
- Prepares and submits bi-weekly payroll for 20+ staff.
- Streamlines resident admission processes by efficiently gathering necessary resident medical information and completing paperwork accurately.
- Assess and develops care plans along side Registered Nurse
- Submit monthly resident census billing.
- Works closely with providers, POAs, Family Care, and RN to ensure optimal care to maintain resident health and safety.
Business Administrative Assistant
Bethany St. Joseph Co. - Onalaska Care Center
07.2018 - 04.2021
- Managed paper and electronic filing systems by routing various documents for all staff personal and medical files.
- Assisted development and implementation of new administrative procedures.
- Built high-performing teams along side department heads through effective recruitment, onboarding, and talent development initiatives.
- Developed onboarding program along side DON and Administrator for all hired staff.
- Facilitated new hire orientation for all hired staff.
- Collected data for PBJ Mandatory Reporting and submitted data quarterly.
- Completed payroll bi-weekly for 70+ employees.
Business Office Coordinator
Brookdale Assisted Living - Memory Care
08.2015 - 06.2018
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Improved interdepartmental communication by establishing clear lines of contact and collaboration protocols.
- Facilitated the onboarding process for new employees by organizing orientation sessions and providing necessary resources.
- Completed bi-weekly payroll for 40+ employees.
- Assisted in marketing initiatives by creating promotional materials and coordinating event logistics for increased brand visibility.
- Implemented inventory control procedures to maintain optimal stock levels and minimize wastage.
- Ensured compliance with DHS 83 by maintaining accurate records and documentation for audits or inspections if needed.
CNA/RCA
Brookdale Assisted Living - Memory Care
08.2014 - 08.2015
- Provided Direct Care and Medication Administration for a 33 Bed High Acuity CBRF.
- Observed residents under care conditions to help identify symptoms, responses to treatments, progress with goals.
- Assisted residents with daily living activities, promoting independence and dignity.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Science - Nursing
Viterbo University
La Crosse, WI No Degree - CBRF - Administration
UW - Green Bay
Online04.2021
Associate of Science - Veterinary Technician
Globe University
La Crosse, WI 04.2014
Skills
- Decision-Making
- Disciplinary Actions
- Emergency Readiness
- Multicultural Leadership
- Social Media Promotion
- Education Model Development
- Strong Work Ethic
- Staff Development
- Budget Administration
- Documentation skills
Certification
- Certified CBRF Administrator
- Certified CBRF Fire Safety Instructor
- Certified CBRF Standard Precautions Instructor
- Certified Dementia Specialist
- CBRF Certified in Medication Administration, Standard Precautions, First Aid & Choking, and Fire Safety
Timeline
Campus Manager
Eagle Crest Communites
10.2023 - Current
Program Coordinator
Eagle Crest Communities
05.2021 - Current
Business Administrative Assistant
Bethany St. Joseph Co. - Onalaska Care Center
07.2018 - 04.2021
Business Office Coordinator
Brookdale Assisted Living - Memory Care
08.2015 - 06.2018
CNA/RCA
Brookdale Assisted Living - Memory Care
08.2014 - 08.2015
Bachelor of Science - Nursing
Viterbo University
No Degree - CBRF - Administration
UW - Green Bay
Associate of Science - Veterinary Technician
Globe University
- Certified CBRF Administrator
- Certified CBRF Fire Safety Instructor
- Certified CBRF Standard Precautions Instructor
- Certified Dementia Specialist
- CBRF Certified in Medication Administration, Standard Precautions, First Aid & Choking, and Fire Safety
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