Amanda Charlesworth

•Coordinate the onboarding of all new long-term care facilities for pharmacy-driven solutions and services.

•Communicate with skilled nursing facilities and assisted living communities regarding daily needs, including new admissions, discharges, medication changes, and refill requests.

•Facilitate CBRF courses required under DHS 83, including First Aid and Choking, Fire Safety, Standard Precautions, and Medication Administration.

•Perform quality assurance for daily production and order entry processes to support high-quality services for long-term care partners.

•Performed order entry and medication filling responsibilities in the pharmacy technician role.

• Direct oversight of day to day operations for Senior Living Campus that serves residents residing in Independent Senior Living, Traditional Assisted Living, and Memory Care.
• Manages budgets for various campus departments, resulting in cost savings and efficient resource allocation.
• Assist in planning, developing, and coordination of resident care needs in both RCAC and CBRF facilities while compliant with both DHS 83 and 89 regulations.
• Partners closely with corporate marketing department and residents from admission to discharge.
• Assist with strategic and campus action plans to improve quality care for residents and operations of organizational goals.

• Recruits, hires and trains all staff Direct Care Staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Manages staff scheduling to ensure adequate coverage while maintaining efficiency in labor costs.
• Promotes effective team work and positive work culture to maintain employee retention.
• Conducts routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with DHS 83.
• Facilitates regular team meetings to promote collaboration, address concerns, and share best practices among staff members with support of Registered Nurse.
• Prepares and submits bi-weekly payroll for 20+ staff.
• Streamlines resident admission processes by efficiently gathering necessary resident medical information and completing paperwork accurately.
• Assess and develops care plans along side Registered Nurse
• Submit monthly resident census billing.
• Works closely with providers, POAs, Family Care, and RN to ensure optimal care to maintain resident health and safety.

• Managed paper and electronic filing systems by routing various documents for all staff personal and medical files.
• Assisted development and implementation of new administrative procedures.
• Built high-performing teams along side department heads through effective recruitment, onboarding, and talent development initiatives.
• Developed onboarding program along side DON and Administrator for all hired staff.
• Facilitated new hire orientation for all hired staff.
• Collected data for PBJ Mandatory Reporting and submitted data quarterly.
• Completed payroll bi-weekly for 70+ employees.

• Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
• Improved interdepartmental communication by establishing clear lines of contact and collaboration protocols.
• Facilitated the onboarding process for new employees by organizing orientation sessions and providing necessary resources.
• Completed bi-weekly payroll for 40+ employees.
• Assisted in marketing initiatives by creating promotional materials and coordinating event logistics for increased brand visibility.
• Implemented inventory control procedures to maintain optimal stock levels and minimize wastage.
• Ensured compliance with DHS 83 by maintaining accurate records and documentation for audits or inspections if needed.

• Provided Direct Care and Medication Administration for a 33 Bed High Acuity CBRF.
• Observed residents under care conditions to help identify symptoms, responses to treatments, progress with goals.
• Assisted residents with daily living activities, promoting independence and dignity.
• Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.