Amanda Chesson
Certified Medical Administrative Assistant
Hampton,VA
Summary
Dynamic Certified Medical Administrative Assistant with a proven track record at Tidewater Medical Training. Excelled in reducing appointment wait times and streamlining billing processes, demonstrating exceptional problem-solving and organizational skills. Skilled in HIPAA regulations and medical billing, I significantly improved patient reimbursement speeds and overall health outcomes.
Personable and organized professional with solid foundation in medical office procedures and patient management. Knowledgeable in medical terminology and electronic health records, proficient in scheduling and billing. Dedicated to improving office efficiency and enhancing patient satisfaction. Offering strong organizational skills and keen eye for detail, ready to learn and develop in medical administrative environment. Brings understanding of medical terminology and electronic health records, coupled with skills in scheduling and patient interaction. Ready to use and develop abilities in medical office management and patient care in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Administrative Assistant
Tidewater Medical Training
09.2022 - 11.2024
- Ensured timely insurance claim processing, resulting in faster reimbursements for patients and the clinic.
- Reduced wait times for appointments by effectively managing schedules of multiple physicians within the practice.
- Contributed to a well-organized office environment by maintaining updated inventory of medical supplies and equipment.
- Streamlined billing processes to prevent delays in payments from insurance companies or individual clients.
- Conducted patient education sessions on preventive care and wellness initiatives, leading to improved overall health outcomes.
- Provided comprehensive administrative support through efficient management of front desk duties such as greeting visitors, answering phone calls, and directing inquiries appropriately.
- Enhanced office efficiency by managing and maintaining accurate medical records for easy retrieval.
Education
Certified Medical Administrative Assistant
Tidewater Medical Training
Hampton, VA11-2024
Medical Billing And Coding
Coursea
11-2024
GED -
Great Bridge High School
Chesapeake, VA01-2004
Skills
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking and organization
- HIPAA regulations
- ICD-10 coding
- Accounts receivable
- Claims processing
- Patient charting
- Office administration
- Phone and email etiquette
- Patient scheduling
- Flexible schedule
- Data entry
- Insurance verification
- Accounts payable
- Appointment management
- Medical terminology
- Follow-up skills
- Insurance billing procedures
- Medical billing
Certification
- Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Quote
It is never too late to be what you might have been.
George Eliot
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Medical Administrative Assistant
Tidewater Medical Training
09.2022 - 11.2024
Certified Medical Administrative Assistant
Tidewater Medical Training
Medical Billing And Coding
Coursea
GED -
Great Bridge High School