Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cheverie

Youngstown,FL

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about Dentrix, Modento and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional with varied experiences in administrative roles. Driven to increase overall efficiency.

Overview

13
13
years of professional experience

Work History

Lead Receptionist

Baldwin Family Dental
05.2024 - 01.2025
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Assistant Manager

Circle K
03.2022 - 05.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Receptionist

Bill Cramer
03.2018 - 08.2020
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Bather

Jay's Dog Grooming
06.2016 - 11.2018
  • Bath and dry dogs
  • Clean and do laundry for the shop
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Gained strong leadership skills by managing projects from start to finish.

Housekeeper

Self-Employed
02.2012 - 08.2015
  • Cleaned condos sizes Studio-Penthouses
  • Deep cleaned condos and houses
  • Maintained a good relationship with all my customers
  • Organized and maintained all my bookkeeping
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Sorted, laundered and put away various laundry items.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

GED -

Gaither High
Tampa, FL
01.1997

Skills

  • Customer service
  • Money handling
  • Team leading
  • Schedule management
  • File management
  • Time management expertise
  • Billing and invoicing
  • Client relationship building
  • Staff training
  • Strong organization
  • Appointment scheduling
  • Dentrix
  • Modento

Timeline

Lead Receptionist

Baldwin Family Dental
05.2024 - 01.2025

Assistant Manager

Circle K
03.2022 - 05.2024

Receptionist

Bill Cramer
03.2018 - 08.2020

Bather

Jay's Dog Grooming
06.2016 - 11.2018

Housekeeper

Self-Employed
02.2012 - 08.2015

GED -

Gaither High

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Amanda Cheverie