Highly accomplished professional demonstrates expertise in providing compassionate patient care and delivering excellent customer service. Efficiently skilled in triaging patients over the phone, and giving optimal discharge instructions related to hospital stay and post operative procedures. Expert in coordinating with patients and families in labor and delivery and providing postpartum care. Proven record of success in collaborating with physicians, nurses and other healthcare professionals to ensure optimal outcomes and discharge readiness. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse
Advocate Lutheran General Hospital
09.2015 - Current
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Managed patients recovering from medical or surgical procedures.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Evaluated patient histories, complaints, and current symptoms.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Educated family members and caregivers on patient care instructions.
Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
Coordinated with surgeons and staff to deliver safe patient care during operations.
Provided instruction to patients and family members before and after surgical procedures.
Nursing Care Technician
Advocate Lutheran General Hospital
04.2010 - 09.2015
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Collaborated on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.