Overview
Work History
Education
Skills
Timeline
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Amanda Christopher

Valdosta,GA

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Dollar General
Valdosta, GA
05.2021 - 05.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas every two hours to identify and proactively resolve issues negatively impacting operations.

Loss Prevention Associate/Lead Cashier

Old Navy
Valdosta, GA
10.2016 - 12.2020
  • Consulted with store managers on bases to perform loss investigations.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Provided loss control reporting for prospects and clients.
  • Enhanced training processes for both clients and departments to increase overall functionality.

Lead Associate

Dollar General
Valdosta, GA
01.2012 - 08.2016
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Molded team and embraced change to adapt within dynamic market.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.

Education

High School Diploma -

Valdosta High School
Valdosta, GA
05.2005

Skills

  • Time Management
  • Mathematical Calculation and Reasoning
  • Strategic Merchandising
  • Coaching and Mentoring
  • Inventory Control
  • Store Opening and Closing
  • Administrative Management
  • Pricing and Markdowns
  • Policy Development and Enforcement
  • Marketing and Promotions
  • Assignment Delegation
  • Financial Statement Review
  • POS Systems
  • Shift Scheduling
  • Hiring and Training
  • Sales Promotion
  • Retail Operations
  • Sales Tracking
  • Performance Monitoring and Evaluation

Timeline

Assistant Store Manager

Dollar General
05.2021 - 05.2022

Loss Prevention Associate/Lead Cashier

Old Navy
10.2016 - 12.2020

Lead Associate

Dollar General
01.2012 - 08.2016

High School Diploma -

Valdosta High School

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Amanda Christopher