Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Ciari

Las Vegas,NV

Summary

Highly experienced and dedicated professional with over 10 plus years of working in high-volume casinos in the vibrant city of Las Vegas. A positive and upbeat individual with a passion for providing exceptional customer service in fast-paced environments. Recognized for being highly organized, a valuable team player, and consistently demonstrating unwavering energy and motivation. Possessing excellent multitasking and communication skills, I thrive under pressure and have a proven track record of performing at peak levels during challenging and stressful situations. My ability to learn new tasks quickly and proficiently allows me to adapt seamlessly to evolving casino operations and industry trends. Throughout my career, I have built strong and lasting relationships with guests at Harrah's, fostering a loyal customer base that resulted in years of frequent visits. With a deep commitment to ensuring the utmost satisfaction of every patron, I aim to exceed expectations and deliver memorable experiences to each individual I encounter. My passion for the casino industry, coupled with my unwavering positivity and dedication to customer service, makes me a valuable asset to any team. I am eager to bring my expertise and skills to a dynamic organization, contributing to its success while continually striving for excellence in every aspect of my role.

Overview

16
16
years of professional experience

Work History

Table Games Dealer

Caesars Entertainment
09.2012 - Current
  • Provide prompt, courteous and accurate service Always “upbeat and positive"
  • Maintained enjoyable environment by entertaining and engaging players at tables
  • To have quick-thinking and reliable mental math skills when counting payouts
  • Deals a combination of Blackjack, Carnival Games
  • Performs all duties while providing maximum game protection
  • Check money to make sure non is counterfeited
  • Check ID's of anyone who looks under 40 also check if id's are fake
  • Verify fills and credits to the game and handle guest transactions for "buy-in" and "pay-offs"
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons
  • Maintain leadership composure during the most pressure-packed moments
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Freyboy Tobacco, Cigarette Girl
08.2010 - 05.2012
  • Increased sales of high margin items through effective upselling
  • Kept all inventory accounted for and organized
  • Made sure to place correct orders of cigars and cigarettes each month
  • Had to handle running the entire casino and the pools by self.

Hostess

Bogies Night Club
08.2007 - 01.2008
  • Greeted guests and gathered information to seat groups or place on waitlist
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
  • Handled cover fee
  • Checked Id's

Education

High School Diploma -

Conejo Valley High School
Thousand Oaks, CA

Skills

  • Friendly, positive attitude
  • Approachable demeanor
  • People skills
  • Critical thinking
  • Customer service
  • Multitasking
  • Organization
  • Outgoing sales professional with track record of driving increases sale
  • Alcohol and food safety awareness certified
  • ABC Bartending school
  • Current health and gaming cards

Timeline

Table Games Dealer

Caesars Entertainment
09.2012 - Current

Freyboy Tobacco, Cigarette Girl
08.2010 - 05.2012

Hostess

Bogies Night Club
08.2007 - 01.2008

High School Diploma -

Conejo Valley High School
Amanda Ciari