Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Enhanced patient comfort by providing personalized care and support throughout their stay.
Patient Care Coordinator
One Stop Medical
09.2020 - Current
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Medical Scribe
Express Med
11.2019 - 08.2020
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Certified Nurses Aide Coordinator
NHC Home Care
01.2019 - 09.2019
Streamlined workflow processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Contributed to a positive work environment by fostering teamwork among nursing staff, encouraging open communication, and leading by example.
Served as a liaison between CNAs and nursing management, effectively addressing concerns and facilitating open communication.
Assisted in the development of continuing education programs for CNAs, promoting professional growth and skill enhancement.
Reduced patient falls by collaborating with interdisciplinary teams to develop comprehensive fall prevention plans.
Evaluated the effectiveness of current CNA processes and procedures, recommending changes when necessary to improve efficiency and patient care.