Amanda Clark
Murray,KY
Overview
7
7
years of professional experience
Work History
Licensed Cosmetologist
Self-employeed
Murray, KY
02.2018 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Advised clients on how to maintain their new hairstyles at home.
- Assisted customers in selecting appropriate retail products for their needs.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Engaged positively with clients that resulted in repeat business.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Shift Leader
Cracker Barrel
Murray, KY
12.2017 - Current
- Ensured adherence to company policies and procedures by monitoring employee performance.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors, in order to maintain a safe and sanitary environment for customers and staff.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Licensed Insurance Agent
Shelter Insurance
Benton, KY
11.2022 - 05.2024
- Researched and analyzed competitors' rates and benefits.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Maintained accurate records of all insurance transactions using computer software systems.
- Prepared documents, such as applications, renewals, cancellations, or other required forms.
- Simplified complex insurance plan terms for enhanced comprehension.
- Gained in-depth knowledge of customer needs prior to offering quotes and personalized recommendations.
- Processed payments received from clients promptly.
- Responded quickly and accurately to inquiries from clients.
Insurance Compliance
Rotech Healthcare
Murray, KY
03.2022 - 11.2022
- Communicated compliance policies and procedures with customers/patients.
- Maintained detailed records regarding all activities associated with compliance initiatives.
- Responded promptly to complaints received from employees or customers.
- Implemented strategies necessary for minimizing risk of non-compliance.
- Monitored compliance to identify deviations and offer assistance to patients in order to achieve compliance.
Education
Certification - Insurance
Commonwealth Schools of Insurance
Online05-2023
Certification - Cosmetology
Great Ambitions School of Cosmetology
Mayfield, KY02-2018
High School Diploma -
Marshall County High School
Benton, KY05-2016
REFERRALS -
Michelle Clark-Shelter Insurance
Benton, KYTimeline
Licensed Insurance Agent
Shelter Insurance
11.2022 - 05.2024
Insurance Compliance
Rotech Healthcare
03.2022 - 11.2022
Licensed Cosmetologist
Self-employeed
02.2018 - Current
Shift Leader
Cracker Barrel
12.2017 - Current
Certification - Insurance
Commonwealth Schools of Insurance
Certification - Cosmetology
Great Ambitions School of Cosmetology
High School Diploma -
Marshall County High School
REFERRALS -
Michelle Clark-Shelter Insurance