Amanda Clark
Gahanna
Summary
Offering strong foundation in customer service and team leadership, eager to learn and grow within hospitality environment. Brings natural ability to connect with guests and foster positive atmosphere, coupled with skills in multitasking and problem-solving. Ready to use and develop interpersonal and organizational skills in [Desired Position] role.
Overview
20
20
years of professional experience
Work History
Bartender
Pastimes Pub & Grill
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Bartender
Z Cucina
04.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Bartender
Rude Dog Columbus
01.2018 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Harry Buffalo
08.2016 - 01.2018
Bartender
Crazee Mule
06.2015 - 11.2016
Restaurant Manager
BD’s Mongolian Grill
08.2013 - 06.2015
Bar Manager/ Host/ Griller
BD’s Mongolian Grill
06.2005 - 07.2015
Server
Roosters
01.2013 - 07.2013
Ski Lift Operator
Vail Colorado Lift Department
11.2012 - 01.2013
Hostess, Server, and occasional Griller
BD’s Mongolian Grill
07.2005 - 10.2012
Bartender
Martini Park
12.2009 - 07.2010
Patient Liaison and Chiropractic Assistant
Lyss Chiropractic Center
08.2008 - 03.2009
Travel Agent
Affinion Group
12.2006 - 06.2008
Impact Associate
Hollister Co.
02.2006 - 05.2006
Server
Signatures Bar and Grill
12.2005 - 01.2006
Education
Massage Therapy Diploma -
Everest Institute
Gahanna, OH01.2008
High School Diploma - undefined
Gahanna Lincoln High School
Gahanna, OH01.2005
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
- Inventory management
- Customer relationship building
- Guest interaction
- Inventory control
- Supervisory experience
- Vendor management
Timeline
Bartender
Pastimes Pub & Grill
05.2022 - Current
Bartender
Z Cucina
04.2022 - 07.2022
Bartender
Rude Dog Columbus
01.2018 - 05.2022
Bartender
Harry Buffalo
08.2016 - 01.2018
Bartender
Crazee Mule
06.2015 - 11.2016
Restaurant Manager
BD’s Mongolian Grill
08.2013 - 06.2015
Server
Roosters
01.2013 - 07.2013
Ski Lift Operator
Vail Colorado Lift Department
11.2012 - 01.2013
Bartender
Martini Park
12.2009 - 07.2010
Patient Liaison and Chiropractic Assistant
Lyss Chiropractic Center
08.2008 - 03.2009
Travel Agent
Affinion Group
12.2006 - 06.2008
Impact Associate
Hollister Co.
02.2006 - 05.2006
Server
Signatures Bar and Grill
12.2005 - 01.2006
Hostess, Server, and occasional Griller
BD’s Mongolian Grill
07.2005 - 10.2012
Bar Manager/ Host/ Griller
BD’s Mongolian Grill
06.2005 - 07.2015
High School Diploma - undefined
Gahanna Lincoln High School
Massage Therapy Diploma -
Everest Institute
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