Amanda Clark
Marion,AR
Summary
Reliable Head Bank Teller with background in overseeing and guiding teller team while maintaining accurate record keeping and high customer satisfaction. Skilled in managing cash drawers, verifying transactions, and developing client relationships. Known for substantial contribution to operational efficiency through process improvements and team leadership. Committed to upholding bank policies and procedures while providing superior service.
Overview
15
15
years of professional experience
Work History
Head Bank Teller
Southern Bancorp
Marion, AR
03.2016 - Current
- Identified suspicious activities or transactions that may be indicative of money laundering or other criminal activity according to Bank Secrecy Act regulations.
- Provided training to new employees on proper cash handling techniques, customer service standards.
- Ensured compliance with bank policies and procedures regarding security measures, internal controls and audit requirements.
- Provided guidance and assistance to subordinates in completing their tasks.
- Conducted cash handling duties such as counting money, verifying deposits, cashing checks, and processing withdrawals accurately.
- Maintained a high level of customer service by ensuring all customers received prompt, efficient and courteous service.
Teller 11
Regions Bank
Marion, AR
01.2015 - 03.2016
- Provided exceptional customer service while accurately processing routine transactions.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Answered customer inquiries regarding bank products and services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
Manager
Sally's Beauty Supply
West Memphis, AR
02.2010 - 01.2015
- Monitored expenses related to travel and ensured that all costs were within budget.
- Acted as point of contact between travelers and internal departments such as HR or Accounting if issues arose during trips.
- Advised employees on travel policies and procedures related to reimbursement claims.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
Gateway Christan
Horn Lake, MS05-2004
Skills
- Cash handling
- Regulatory compliance
- Fraud detection
- Customer service
- Employee training
- Transaction processing
Timeline
Head Bank Teller
Southern Bancorp
03.2016 - Current
Teller 11
Regions Bank
01.2015 - 03.2016
Manager
Sally's Beauty Supply
02.2010 - 01.2015
High School Diploma -
Gateway Christan
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