Years of professional banking experience
Amanda Clark
Elk River,MN
Summary
Strategic leader in business execution and risk management with 20+ years of experience in compliance and control initiatives. Proven track record in leading cross-functional programs and influencing senior stakeholders to meet organizational objectives. Specializes in aligning business strategies with regulatory requirements and optimizing operational processes to enhance efficiency and customer experience.
Overview
23
23
Work History
Senior Lead Control Management Officer
Wells Fargo
Minneapolis, Minnesota
02.2024 - Current
- Collaborated with Enterprise Root Cause Analysis Office to establish robust control environments that mitigate risks.
- Led risk identification, assessment, and control design initiatives for enhanced operational effectiveness.
- Evaluated control deficiencies and implemented sustainable strategies for risk mitigation.
- Developed governance frameworks to improve reporting accuracy and operational efficiency.
- Managed comprehensive control programs to ensure consistent improvements in operations.
- Influenced senior leadership to enhance operational compliance while focusing on customer experience improvement.
Lead Control Managment Office
Wells Fargo
Minneapolis, Minnesota
11.2022 - 02.2024
- Advised business partners on regulatory commitments, policies, and program requirements to mitigate risk.
- Aligned program commitments with risk and compliance expectations to shape root cause analysis strategies.
- Enhanced complaint and remediation processes, contributing to improved customer outcomes.
Senior Risk and Control Associcate
Wells Fargo
Minneapolis, Minnesota
09.2017 - 11.2022
- Designed and launched Consumer Lending Complaint Control Team program for governance and risk oversight.
- Created routines and reports to enhance business partner support and boost customer experience.
- Collaborated with technology teams to develop a Tableau dashboard for trend analysis and risk identification.
Compliance Consultant
Kforce (on assignment with Wells Fargo)
Minneapolis, Minnesota
10.2016 - 09.2017
- Transformed raw complaint data into insightful reports using Excel, PowerPoint, and Word.
- Designed comprehensive reporting for senior leadership to visualize cross-business activities.
- Analyzed complaints to identify compliance concerns and opportunities for customer experience enhancement.
Chief Bank Secrecy/Anti-Money Laundering Officer
Community Bank of Cameron
Grantsburg, Wisconsin
01.2008 - 10.2016
- Transformed bank's BSA/AML program into a top-rated initiative recognized by regulators and auditors.
- Monitored compliance areas including AML, CIP, KYC, OFAC, 314a, and high-risk activities.
- Ensured timely SAR and CTR reporting to meet regulatory obligations.
- Served as primary contact for internal audits and state and federal exams, resulting in favorable outcomes.
Education
Rasmussen College
Lake Elmo, MN05-2016
Bachelor of Science - Business Administration
University of Wisconsin, Parkside
Kenosha, WISkills
- Operational and regulatory risk management
- Control evaluation and enhancement
- Strategic leadership
- Stakeholder engagement
- Regulatory compliance
- Root cause analysis
- Risk assessment
- Change management
Top Strength Finder Themes
- Achiever: Great deal of stamina and hard work
- Strategic: Talented at creating alternative ways to proceed
- Restorative: Adept at dealing with problems
- Developer: Recognize and cultivate the potential in others
- Input: Craving to know more
Timeline
Senior Lead Control Management Officer
Wells Fargo
02.2024 - Current
Lead Control Managment Office
Wells Fargo
11.2022 - 02.2024
Senior Risk and Control Associcate
Wells Fargo
09.2017 - 11.2022
Compliance Consultant
Kforce (on assignment with Wells Fargo)
10.2016 - 09.2017
Chief Bank Secrecy/Anti-Money Laundering Officer
Community Bank of Cameron
01.2008 - 10.2016
Rasmussen College
Bachelor of Science - Business Administration
University of Wisconsin, Parkside
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