Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AdministrativeAssistant

Amanda Cobb

Merritt Island,FL

Summary

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Payroll Assistant

Gusto Payroll
11.2022 - Current
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Checked accrued hours against listed hours for leave time.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.

Customer Service Representative

711 Gas Station
06.2022 - 11.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Food Preparation Worker

Squid Lips Restaurant
02.2021 - 06.2022
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Organized and re-stocked various stations and self-service items.
  • Packaged and stored food products following proper handling and preservation methods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Monitored and maintained required food temperatures for safety.
  • Measured, mixed and cooked ingredients following directions and nutritional restrictions.

Cleaning Assistant Trainer

Merry Maid's
02.2012 - 09.2018
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Met established regulatory and organizational guidelines mandating cleanliness.
  • Visually inspected area for overlooked aspects.
  • Changed HVAC, vacuum and other filters to maintain machine efficiency.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.

Education

Diploma - General Studies

Rockledge Senior High School
Rockledge, FL
06.2000

Skills

  • Office Supplies and Inventory
  • Computer Competency
  • Data Compiling and Verification
  • Problem Detection
  • Intuit QuickBooks
  • Reviewing Data
  • Automated and Manual Check Processing
  • Administering Payroll
  • Inbound Phone Calls
  • Paycheck Distribution
  • Examining Information
  • Organizational Standards
  • Reading Comprehension
  • Remote Conferencing
  • Customer Care
  • E-Mail and Telephone Communication
  • Initiative and Self-Control
  • Stress Tolerance
  • Filing

Additional Information

Hardworking, fast learner and takes any tasks and responsibilities for my occupation seriously

Timeline

Payroll Assistant

Gusto Payroll
11.2022 - Current

Customer Service Representative

711 Gas Station
06.2022 - 11.2022

Food Preparation Worker

Squid Lips Restaurant
02.2021 - 06.2022

Cleaning Assistant Trainer

Merry Maid's
02.2012 - 09.2018

Diploma - General Studies

Rockledge Senior High School

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Amanda Cobb