Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cobb

Topeka,KS

Summary

Talented Account Clerk with success cultivating effective working relationships with members of public to accomplish accurate financial operations. Successful at working with management to resolve discrepancies. Highly accurate and productive professional.

Overview

27
27
years of professional experience

Work History

Account Clerk II

Shawnee County
01.2022 - Current
  • Set up and updated Excel spreadsheets to track financial data.
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Examined documents for accuracy, legality and compliance with pertinent regulations.
  • Maintained compliance with all established guidelines and legal requirements.
  • Developed working relationships with associates, employees of other departments and representatives of other organizations.
  • Input financial data and produced reports using [Software].
  • Implemented new procedures for office functions when needed.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Entered figures using 10-key calculator to compute data quickly.

Sheeter

Frito Lay
05.2003 - 08.2021
  • Followed company policies and OSHA requirements to maintain work safety.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Troubleshot and resolved various issues with machinery, maintaining quality and performance.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Reviewed completed orders for quality and accuracy.
  • Upheld housekeeping standards by keeping space clean and free of hazards.
  • Kept equipment clean, repaired, and lubricated to maximize performance.
  • Restocked workstations with supplies to prevent work delays.
  • Removed excess materials during and after runs and collected for reuse or put into removal bins.

Manager

Arby's
08.1996 - 07.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development

Education

Culinary License - Culinary Arts

Flint Hills Job Corp
Manhattan, KS
07.1996

High School Diploma -

Manhattan High School
Manhattan, KS
05.1996

Skills

  • Calculator Usage
  • Bookkeeping Operations
  • Due Diligence
  • Reviewing Account Records
  • Payroll Coordination
  • Payment Management
  • Till Counting
  • Accurate Recordkeeping
  • Office Supplies and Inventory
  • Client Rapport-Building
  • Wages and Salary
  • Account Information Review
  • Outbound Calls
  • Effective Planning
  • Reading Comprehension
  • Administrative Skills
  • Active Listening
  • State Regulation Compliance
  • Handling Confidential Materials
  • Reconciling Accounts
  • Payment Calculation
  • Proactive and Self-Motivated
  • Bill Payment and Recordkeeping
  • Data Entry and 10-Key
  • Invoicing
  • Word Processing
  • Financial Calculation and Analysis

Timeline

Account Clerk II

Shawnee County
01.2022 - Current

Sheeter

Frito Lay
05.2003 - 08.2021

Manager

Arby's
08.1996 - 07.2003

Culinary License - Culinary Arts

Flint Hills Job Corp

High School Diploma -

Manhattan High School

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Amanda Cobb