Years of professional experience
Hi, I’m
Amanda Coffee
Entrepreneur
Greenup,KY
Life is what you make it! Live in the moment, not in the past. Hold true to the ones who have always got your back. Never regret and know what is beget. Love with all your heart and forgive all that has passed. Look towards a beautiful sight, never give up because it is worth the fight!
Amanda Coffee
Summary
Talented Entrepreneur well-versed in retail merchandising and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering 3-year background marketing products within stores to maximize product profitability. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
1
Human Resources Education
1
Human Services Education
1
Business Management and Stratagy
2
Customer Service Representative
3
Call Center Represenitive
1
Video Presentation
1
Recording Arts
Work History
Spar Inc.Eastchester, NY
Merchandiser
04.2023 - Current
Job overview
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Established strong vendor relationships to maintain and support business.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
Clean Your WayHuntington, WV
Janitorial Supervisor
10.2021 - 04.2022
Job overview
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Prepared and presented reports of hours worked, staff assignments and tasks and duties performed to properly allocate department expenses and maintain budget.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
Self-EmployedGreenup, KY
Private Caregiver
04.2014 - 11.2018
Job overview
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe, and well-organized patient environment.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Documented vitals, behaviors, and medications in client medical records.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Lester's CommunicationWurtland, KY
Customer Service Representative
01.2008 - 03.2013
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Full Sail UniversityWinter Park, FL
Associate of Science from Audio Production
06.2023 - Current
University Overview
- Honor Roll 2023
- 4.0 GPA
- Relevant Coursework: Video Presentation & Recording Arts
Skills
Retail sales professional
Availability
See my work availability
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Timeline
Full Sail University
Associate of Science from Audio Production
06.2023 - Current
Merchandiser
Spar Inc.
04.2023 - Current
Janitorial Supervisor
Clean Your Way
10.2021 - 04.2022
Private Caregiver
Self-Employed
04.2014 - 11.2018
Customer Service Representative
Lester's Communication
01.2008 - 03.2013
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