Amanda Colegrove
Las Vegas,NV
Summary
Dynamic retail professional with extensive experience at Levi Strauss, excelling in store operations and staff training. Proven track record in optimizing inventory management and enhancing team productivity. Strong leadership and operational management skills, driving employee engagement and customer satisfaction through effective delegation and supervision. Committed to achieving excellence in fast-paced environments. Know for fostering team collaboration and adapting to dynamic environments. Knowledgeable Store manager with proven track record in leading retail teams to achieve sales targets and enhance customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Retail Associate Manager
Levi Strauss
03.2022 - Current
- Supervised daily store operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored new associates, enhancing team productivity and engagement.
- Implemented visual merchandising strategies, improving product presentation and customer experience.
- Analyzed sales data to identify trends, optimizing inventory management and stock levels.
- Developed staff schedules, balancing labor costs with operational needs to maximize efficiency.
Store Manager
Levi Strauss
08.2015 - 03.2022
- Led daily store operations, ensuring optimal staffing and inventory management.
- Trained and mentored staff in customer service excellence and product knowledge.
- Fostered a positive team environment, promoting employee development and retention initiatives.
- Managed loss prevention strategies, reducing shrinkage through effective training and monitoring.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Brand Co-Manager
Express
10.2010 - 08.2015
- Collaborated with cross-functional teams to develop and execute brand strategies.
- Managed product launches, ensuring alignment with marketing initiatives and timelines.
- Mentored junior team members, fostering professional development and skills enhancement.
- Improved inventory management for optimal stock levels and reduced waste.
- Managed day-to-day operations, maintaining a high level of customer satisfaction and employee morale.
- Evaluated staff performance regularly, providing constructive feedback and coaching as needed for professional development.
Brand Experience Manager
Gap
09.2008 - 10.2010
- Developed and implemented strategic plans to optimize service delivery processes across multiple departments.
- Streamlined operational workflows by introducing process improvements that enhanced overall efficiency and effectiveness.
- Trained staff on operating procedures and company services.
- Cross-trained and backed up other customer service managers.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
Cosmetologist
Salon De Coiffure
09.1999 - 09.2008
- Educated clients on hair care techniques and product usage for optimal results.
- Managed inventory of salon products, ensuring availability of essential supplies.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Education
Associate of Applied Business - Business
Laiben School of Cosmetology
Festus, MO09-1999
Skills
- Store operations
- Staff training and development
- Delegation and supervision
- Operations management
Certification
Southwest District Pioneer
District Operations Expert
Timeline
Retail Associate Manager
Levi Strauss
03.2022 - Current
Store Manager
Levi Strauss
08.2015 - 03.2022
Brand Co-Manager
Express
10.2010 - 08.2015
Brand Experience Manager
Gap
09.2008 - 10.2010
Cosmetologist
Salon De Coiffure
09.1999 - 09.2008
Associate of Applied Business - Business
Laiben School of Cosmetology