Amanda Collins
McAlester,OK
Summary
Dynamic Assistant Manager at Murphy USA with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in money handling and team leadership, I successfully implemented effective merchandising strategies and fostered a positive work environment, resulting in improved operational efficiency and customer relations.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Murphy USA
01.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
N/A -
Adult Education
McAlester, OKSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
- Goal setting
- Sales growth
Languages
English
Elementary
Timeline
Assistant Manager
Murphy USA
01.2014 - Current
N/A -
Adult Education
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