Organized financial professional aiming to fulfill Assistant Branch Manager role within the dynamic Columbia Bank Madras team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
21
21
years of professional experience
Work History
Personal Banker III
Columbia Bank
Madras, OR
11.2012 - Current
Seasoned Banker with Columbia Bank. Experience using BPM, CB Relate, Integrated Teller, Precision, Nautilus Unity, CWS, and DecisionPro.
Training and Execution of CFR/BFR.
Collaborate with CB Partners to facilitate solutions to meet customer needs.
9 years of training that includes: annual regulatory classes, IRA, OMEGA, Consumer/Business Lending, and others classes as assigned.
Work closely with Branch Management to increase branch loan production and sold solution goals.
Assist/train Branch peers to increase product & procedural knowledge.
Highly Knowledgeable in different aspects of Branch functions/roles. Cross trained as CSS and have assisted with various operational audits and daily reports.
2022 MBOC Ambassador
Participated with Financial Considerations to foster Community Involvement.
Assist at other CB Branch locations as needed.
Strong/positive rapport with peers, colleagues, managers, and customers.
Accolades received for referrals and credit card solutions.
Store Manager
VF Outlet
Souderton, PA
03.2007 - 03.2012
Managed inventory control, payroll, cash control, employee schedules, store opening and closing procedures.
Managed 20 store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Store Manager
Retail Brand Alliance DBA Casual Corner Group
Buford, GA
10.2000 - 01.2007
Managed inventory control, payroll, cash control, employee schedules, store opening and closing procedures.
Managed 6 store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.