Amanda Colston
Southside,Alabama
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Practice Manager
Alabama Psychiatry, LLC
04.2020 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Provided supervision and management to team of support personnel.
- Addressed and remedied all patient or team member issues.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
General Manager of Operations
Ruby Tuesday
09.2012 - 04.2020
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Medical Assistant
Gadsden Pediatric Clinic, LLC
06.2009 - 09.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Medical Assistant
Gadsden Business College
Rainbow City, AL05.2005
Skills
- Problem Identification
- Employee Performance
- Resource Management
- Administrative Staff Supervision
- Strategic Business Planning
Timeline
Practice Manager
Alabama Psychiatry, LLC
04.2020 - Current
General Manager of Operations
Ruby Tuesday
09.2012 - 04.2020
Medical Assistant
Gadsden Pediatric Clinic, LLC
06.2009 - 09.2017
Medical Assistant
Gadsden Business College
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