Summary
Overview
Work History
Education
Skills
Supervision - Number Of Employees Supervised
Timeline
Hi, I’m

Amanda Conaway

Westerville,OH

Summary

Experienced course developer with strong foundation in instructional design, e-learning platforms, and curriculum development. Adept at collaborating within teams, driving projects to successful completion, and adapting to evolving requirements. Known for reliability and delivering impactful educational solutions that meet organizational goals. Skilled in content creation, LMS administration, and multimedia integration.

Overview

12
years of professional experience

Work History

TLC for Coaches

Virtual Assistant
04.2021 - Current

Job overview

  • Assist coaches to help them manage their technical and administrative tasks in order to achieve success with their coaching business.
  • Provide support with WordPress development and maintenance.
  • Create email marketing campaigns.
  • Develop and maintain websites in WordPress including monthly updates.
  • Update and maintain client and lead data in Microsoft Excel.
  • Update monthly class schedules.
  • Use Asana to manage projects and clients.
  • Assist with setting up Zoom meetings and webinars.
  • Manage client communications and scheduling to optimize workflow efficiency.
  • Coordinate project timelines and deliverables across multiple teams.
  • Streamline administrative processes, enhancing task completion speed and accuracy.
  • Assist in creating detailed reports and presentations to support decision-making processes.
  • Research industry trends to provide strategic insights for project planning initiatives.
  • Monitor emails, organize inbox, and prioritize messages for supervisor.
  • Maintain a well-organized database system for improved information accessibility in daily operations.
  • Complete business correspondence, transcription, and data entry.
  • Manage multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
  • Confer with customers by telephone, chat or email to provide information.
  • Prepare PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Set up virtual Zoom meetings, invite guests and disseminate agendas.

Hondros College

Course Developer
07.2014 - 10.2024

Job overview

  • Developed online courses that are SCORM compliant, to be used directly by the school or packaged and sold to other schools.
  • Learned and use multiple Learning Management Systems, in addition to Angular to develop courses.
  • Maintained existing courses provided technical support.
  • Used various programs to complete the development and testing of new online courses based on scripts written by instructional designers.
  • Implemented design requirements given by instructional designers such as, images, video, links, etc.
  • Provided quality assurance testing of completed courses.
  • Made updates to and maintained existing courses.
  • Used Jira to track and communicate on the development process.
  • Prepared courses for approval by state and national agencies.
  • Prepared and uploaded courses to be available for purchase.
  • Uploaded and maintained courses in the LMS.
  • Developed engaging course materials using instructional design principles and industry best practices.
  • Collaborated with subject matter experts to ensure content accuracy and relevance.
  • Utilized Learning Management Systems to deliver and track course effectiveness.
  • Implemented feedback mechanisms to continuously improve course offerings based on learner input.
  • Mentored junior developers, fostering skill growth and enhancing team collaboration efforts.
  • Streamlined communication between course developers, instructors, administrators, resulting in a more efficient development process.
  • Collaborated with fellow course developers to create cohesive curriculums and streamline educational materials.
  • Incorporated feedback from instructors and administrators into course revisions, continually refining content for maximum impact.
  • Reviewed existing courses regularly for accuracy and relevance, updating content as needed based on current trends or changes within the field.
  • Enhanced course content by incorporating multimedia elements and interactive activities.
  • Successfully transitioned traditional in-person courses to online formats, maintaining high-quality instruction and accessibility for all learners.
  • Consistently met project milestones through effective time management skills and prioritization of tasks.
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.

Global Insight Productions

Web Graphic Design/Marketing Coordinator
07.2013 - 01.2014

Job overview

  • Web design and development.
  • Created graphics and marketing material.
  • Provided technical support when needed.
  • Maintained websites by updating content and fixing errors.
  • Created marketing funnels using landing pages, squeeze pages, and sales pages.
  • Assisted with formatting book pages to be used on e-readers.
  • Edited photos using Photoshop to be used for print and web.
  • Created and maintained membership sites..
  • Managed project timelines and budgets, ensuring on-time delivery of marketing materials.
  • Created and launched marketing campaigns.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Created banners, buttons, and logos for websites.
  • Simultaneously managed several databases.
  • Devised SEO strategies based around specific keywords.
  • Developed and maintained content for social media platforms to engage target audiences.

Education

DeVry University
Columbus, OH

Associate of Science from Web Graphic Design
01.2013

University Overview

  • Graduated: 2013
  • Related course work: Web development, logo design, animation, web content management, fundamental design principles, marketing collateral, advertising, instructional material

Skills

  • Content creation
  • Fast learner
  • Database entry
  • Data entry
  • Customer service
  • E-learning development
  • Pedagogical strategies
  • Storyboarding
  • Multimedia production
  • Learning management systems
  • Collaborative development
  • Adult learning theory
  • Online course design
  • Curriculum development

Supervision - Number Of Employees Supervised

Supervision - Number Of Employees Supervised
15-20

Timeline

Virtual Assistant
TLC for Coaches
04.2021 - Current
Course Developer
Hondros College
07.2014 - 10.2024
Web Graphic Design/Marketing Coordinator
Global Insight Productions
07.2013 - 01.2014
DeVry University
Associate of Science from Web Graphic Design