Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Conover

Absecon,NJ

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

12
12
years of professional experience

Work History

Bay Server

Topgolf Swing Suite Ocean Resorts
Atlantic City
05.2018 - Current
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Ensured guests were aware on how the system and games worked
  • Providing guests great customer service while serving drinks and food.

Front Desk Receptionist

Family Empowerment Associates
Galloway, NJ
11.2020 - 10.2021
  • Processed invoices on a daily basis utilizing QuickBooks software program.
  • Generated monthly payroll reports for management review.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Handled sensitive information in a confidential manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Bartender

Phillips Seafood Restaurant/Souzai Sushi & Sake
Atlantic City
02.2013 - 03.2020
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Upsold daily specials and beverage promotions to exceed daily sales goals
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Captain/host

The Grande Theater
Atlantic City
05.2012 - 01.2014
  • Welcoming and greeting guests prior to arrival of the show
  • Answering any questions about the Entertainment and property.

Education

Associates - Health Sciences

Atlantic Cape Community College
05-2024

Skills

  • Excellent customer service
  • Professional Appearance
  • Payment Processing
  • Multitasking
  • Appointment Scheduling
  • File Organization

References

References available upon request.

Timeline

Front Desk Receptionist

Family Empowerment Associates
11.2020 - 10.2021

Bay Server

Topgolf Swing Suite Ocean Resorts
05.2018 - Current

Bartender

Phillips Seafood Restaurant/Souzai Sushi & Sake
02.2013 - 03.2020

Captain/host

The Grande Theater
05.2012 - 01.2014

Associates - Health Sciences

Atlantic Cape Community College

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Amanda Conover