Amanda Cook
Brunswick ,MD
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably as a Kitchen Manager at Frederick Moose Lodge. Excelled in fostering team collaboration, enhancing customer satisfaction, and implementing stringent food safety protocols. Demonstrated exceptional communication skills and a keen ability to maintain high cleanliness standards, contributing to significantly exceeding health inspection requirements.
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Hardworking and passionate job seeker with strong organizational skills eager to work. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Restaurant-server
Mountain Gate Family Restaurant
09.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Kitchen Manager
Frederick Moose Lodge
02.2021 - 06.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
Education
Brunswick High School
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
- POS System Operation
- Cleaning and sanitizing
- Order Accuracy
- Table Setting
- Dining area maintenance
- High-volume dining catering of Holiday parties
- Safe Food Handling
- Food safety understanding
- Banquet Coordination
- Food station setup, setting up weekly specials &buffet
Timeline
Restaurant-server
Mountain Gate Family Restaurant
09.2023 - 08.2024
Kitchen Manager
Frederick Moose Lodge
02.2021 - 06.2023
Brunswick High School