Amanda Cooper
Dayton
Summary
Accomplished leader with expertise in part inspection and quality control, honed at Green Tokai Co. Ltd. Proven track record in coaching and mentoring, enhancing team performance by 20%. Adept at conflict resolution and fostering a customer-focused environment. Recognized for driving operational excellence and implementing strategic improvements.
Overview
9
9
years of professional experience
Work History
Part Inspection
Green Tokai Co. Ltd.
11.2021 - Current
- Optimized machine performance through timely preventive maintenance tasks such as lubrication, filter replacements, and wear part inspection.
- Understood CNC coordinate systems and offsets, part inspection, print reading and cutting tool theory.
- Delivered consistent product quality by calibrating robot vision systems for accurate part inspection.
- Utilized advanced software programming skills to create efficient part inspection programs tailored to specific project requirements.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Conducted regular inspections of equipment parts, identifying wear or damage early on to prevent costly repairs or delays.
Team Lead
Green Tokai Co. Ltd.
11.2021 - Current
- Led team to achieve operational goals through effective workflow management.
- Mentored junior staff, fostering skill development and knowledge sharing.
- Implemented process improvements that enhanced efficiency and reduced waste.
- Conducted regular performance assessments to ensure team accountability and productivity.
- Developed training materials to onboard new employees effectively and quickly.
- Collaborated with cross-functional teams to streamline project execution and communication.
- Analyzed workflow data to identify bottlenecks and recommend actionable solutions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Project Manager
Executive Management Corporation
11.2020 - 11.2021
- Led cross-functional teams to ensure project deliverables met quality standards and deadlines.
- Developed project plans, including timelines, budgets, and resource allocation strategies.
- Facilitated stakeholder meetings to gather requirements and align project objectives with organizational goals.
- Implemented risk management strategies to identify potential issues and mitigate impacts on project success.
- Streamlined communication processes among team members to enhance collaboration and information sharing.
- Analyzed project performance metrics to identify areas for improvement and drive efficiency initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Manager
SUBWAY®Restaurants
06.2016 - 11.2020
- Led cross-functional teams to streamline operational processes and enhance productivity.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Managed departmental budget, ensuring cost-effective resource allocation and financial accountability.
- Mentored staff, fostering professional growth and enhancing team performance through regular feedback.
- Managed senior-level personnel working in marketing and sales capacities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Manager
Yogurtz
08.2016 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Meadowdale
Dayton, OHSkills
- Part inspection
- Food safety inspection
- Assembled parts and fabrication
- Attention to detail
- Customer focus
- Conflict resolution
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Quality control
- Workplace safety
Timeline
Part Inspection
Green Tokai Co. Ltd.
11.2021 - Current
Team Lead
Green Tokai Co. Ltd.
11.2021 - Current
Project Manager
Executive Management Corporation
11.2020 - 11.2021
Manager
Yogurtz
08.2016 - 09.2020
Manager
SUBWAY®Restaurants
06.2016 - 11.2020
High School Diploma -
Meadowdale