AMANDA CORRAL
7230 Forest St #B Gilroy,Ca
Summary
Achieved high customer satisfaction through effective marketing and service strategies over a decade. Cultivated strong relationships with team members at all organizational levels. Advanced business objectives through entrepreneurial leadership. Streamlined administrative and sales operations to enhance efficiency. Empowered staff through comprehensive training and support programs.
Overview
16
16
years of professional experience
Work History
Assistant Manager
MAC Cosmetics
San Jose, CA
11.2024 - Current
- Oversaw inventory assessments and implemented strategies to maintain optimal stock levels while decreasing excess inventory.
- Directed daily operational activities to maintain high performance quality and meet service benchmarks.
- Implemented and upheld standards for cleanliness and safety in store to enhance overall customer satisfaction.
- Assessed customer requirements and maintained awareness of evolving consumer preferences to enhance service quality.
- Demonstrated 3-5 years of retail beauty and management proficiency, including key holder duties to enhance store efficiency and customer service.
- Guided artists in mastering makeup techniques and product knowledge while cultivating a supportive environment that emphasizes teamwork and creativity.
- Designed and executed engaging in-store and brand-led events to attract customers and elevate brand presence.
Owner
Dolled Up Beauty LLC
Gilroy, CA
01.2017 - Current
- Managed day-to-day business needs
- Lash tinting / lash extensions
- Brow tinting
- Waxing
- Client glam
- Threading
- Evaluated suppliers to maintain cost controls and improve operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Arch Expert
Ulta Beauty
09.2018 - 02.2022
- Demonstrating and selling products
- Performing short services including eyebrow and facial waxing
- Maintaining state board compliance
- Providing excellent customer service
- Achieving all waxing service and product goals.
- Educated clients on efficient brow maintenance and introduced at-home care packages.
- Used threading techniques to shape clients brows.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Followed strict safety standards to protect clients from injury or infection.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
Store Manager
Sunglass Hut
Gilroy, CA
03.2010 - 02.2017
- Managed 7-8 employees by providing leadership and supervision
- Scheduling and payroll Management
- Recruited and trained employees
- Planned sales goals for each employee
- Promoted development, collaboration and guidance amongst each employee
- Use critical thinking skills to execute operational components
- Implement policies and procedures
- Budgeted sales, payroll hours, Inventory control & loss prevention reports
- Emphasized excellent customer service.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
Education
Cosmetic - Cosmetology Education
Adrian’s Beauty College
Turlock, CADiploma -
Westside Valley High School
2004
Skills
Verbal and Written Communication
Coaching and Mentoring
Financial Management
Team Oversight
Sales Leadership
Training and Development
Balanced Work Ethic
Mission and Vision
Timeline
Assistant Manager
MAC Cosmetics
11.2024 - Current
Arch Expert
Ulta Beauty
09.2018 - 02.2022
Owner
Dolled Up Beauty LLC
01.2017 - Current
Store Manager
Sunglass Hut
03.2010 - 02.2017
Diploma -
Westside Valley High School
Cosmetic - Cosmetology Education
Adrian’s Beauty College