Analytical and strategic Registered Nurse (RN) with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer service representative
FIS International
Jacksonville, FL
07.2021 - 01.2022
I worked for State Farm through FIS International
I provided exceptional customer service and debt collector
I walked clients through their debt and the possible solutions
I was prepared to handle calls and interact with clients to find accommodate them according to their needs.
Customer service representative
GBS International Inc.
Miami, FL
03.2018 - 01.2019
Provide members with a unique vacation ownership experience that allows access to spacious and sophisticated resort-level accommodations all over the world
As a call taker agent I am able to take care of every aspect of travel from beginning to end
I try to meet the needs and expectations of its customers by delivering a personalized service
I take time in understanding our clients and customers in order to provide them not only with a service, but an unforgettable experience.
Cashier
TJMaxx
Miami, FL
10.2016 - 02.2017
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Providing exceptional customer service and displays a positive attitude when interacting with customers and employees.
Education
Miami-Dade College
Miami, FL
01.2018
Associate Degree In Nursing - Nursing
Florida National University
Miami, FL
08.2023
Miami Sunset Senior High School
Miami, FL
08.2017
Southwest Miami Senior High School
Miami, FL
08.2015
Skills
Computer skills: Internet, Microsoft Word, Excel, Power Point
Bilingual: Talking to others to convey information effectively in English and Spanish
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Service Orientation: Actively looking for ways to help people
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents
Customer Service Representative at Emirates Driving Institute, EDI, Belhasa InternationalCustomer Service Representative at Emirates Driving Institute, EDI, Belhasa International