Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Amanda Costello

Amanda Costello

Registered Nurse
AVON,OH

Summary

Proven leader in nursing and healthcare management, I significantly enhanced patient satisfaction and safety at Marymount Emergency Department. Expert in staff development and interdisciplinary collaboration, I streamlined operations and reduced turnover, demonstrating strong clinical judgment and compassionate care. Achieved notable improvements in quality and efficiency, embodying ethical practice and clinical leadership.

Overview

13
13
years of professional experience

Work History

Assistant Nurse Manager

Marymount Emergency Department
12.2023 - Current
  • Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
  • Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
  • Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
  • Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
  • Developed departmental goals and objectives to improve satisfactory rating with patients.
  • Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
  • Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
  • Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
  • Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
  • Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
  • Communicated with members of medical staff and department heads during weekly update meetings.
  • Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
  • Created work schedules for multiple shifts to confirm complete floor coverage.
  • Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
  • Improved patient safety through close monitoring of infection control practices within the department.
  • Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
  • Assisted Nurse Manager.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Reduced turnover rate by implementing effective recruitment strategies, attracting highly skilled nursing professionals to join the team.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.

Registered Nurse

Marymount Emergency Department
03.2021 - 12.2023
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

    • Registered Nurse

    Cleveland Clinic
    07.2013 - 07.2019
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.

    • Registered Nurse

    HCR ManorCare
    03.2012 - 07.2013
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

    • Education

    Bachelorette - Nursing

    Ohio University
    Athens, OH
    12.2023

    Associate Degree In Nursing - Nursing

    Bryan & And Stratton College
    Parma, Ohio
    12.2011

    Skills

    • Quality Improvement
    • Ethical Practice
    • Staff Development
    • Care Coordination
    • Documentation accuracy
    • Medication Management
    • Performance monitoring
    • Clinical Leadership
    • Patient Care
    • Compassionate Care
    • Patient confidentiality
    • Nursing Expertise
    • Patient care delivery
    • Interdisciplinary Collaboration
    • Staff Supervision
    • Critical Thinking
    • Department management
    • Performance Improvement
    • Task Delegation
    • Direct Patient Care
    • Staff assignments
    • Clinical Supervision
    • Multitasking and Organization
    • Staff Coaching and Mentoring
    • Strong Clinical Judgment
    • Electronic charting expertise
    • Staff Leadership
    • Conflict Management
    • Schedule Management
    • Organizational Goal Development
    • Problem Identification

    Timeline

    Assistant Nurse Manager

    Marymount Emergency Department
    12.2023 - Current

    Registered Nurse

    Marymount Emergency Department
    03.2021 - 12.2023

    Registered Nurse

    Cleveland Clinic
    07.2013 - 07.2019

    Registered Nurse

    HCR ManorCare
    03.2012 - 07.2013

    Bachelorette - Nursing

    Ohio University

    Associate Degree In Nursing - Nursing

    Bryan & And Stratton College

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    Amanda CostelloRegistered Nurse