Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Amanda C. Pack
Open To Work

Amanda C. Pack

Parker,SD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Production Planning CoordinatorSenior Loan Document Processor/ Banker CoachOperations ManagerProject Manager

Work Type

Full TimeContract WorkGig WorkConsulting

Location Preference

RemoteOn-SiteHybrid
Location: Parker, SD, USSioux Falls, SD
Open to relocation: No

Salary Range

$70000/yr - $200000/yr

Important To Me

Career advancementHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Summary

Strategic, data-driven operations leader with deep experience designing scalable workflows, dashboards, and cross-functional operating models in complex environments. Proven ability to identify bottlenecks, improve activation and throughput, and create systems that drive consistency without 1:1 support. Known for translating messy, manual processes into structured, self-service programs supported by data, automation, and clear communication. Brings a strong track record of partnering across teams, improving visibility, and enabling teams to perform at scale.

Overview

7
7
years of professional experience

Work History

Production Planning Coordinator

DEGEEST MFG
Tea, SD
01.2024 - Current
  • Process and enter customer orders into the system, ensuring accuracy and proper release to the production floor.
  • Coordinate with shop floor employees to ensure all required parts, documentation, and materials are available for production.
  • Serve as master scheduler for the company’s largest customer, manually tracking jobs and production flow in the absence of an automated scheduling system.
  • Develop and maintain production schedules, prioritizing work based on customer demand, delivery timelines, and shop capacity.
  • Lead weekly scheduling and production meetings with supervisors to review upcoming work, outstanding jobs, and shipment priorities.
  • Coordinate shipping readiness by identifying jobs required on outgoing trucks and ensuring production alignment throughout the week.
  • Prepare and distribute packing lists, ensuring accurate documentation is sent to customers prior to shipment.
  • Actively support ERP system implementation, including system setup, part creation, data accuracy, and process alignment.
  • Create new weldment parts from customer prints, upload and maintain part records, and ensure all components are accurately tracked and updated within the system.
  • Serve as a key operational resource bridging customer requirements, production scheduling, and system implementation efforts.

Territory Sales Manager

CENTRAL STATES MFG
Hartford, SD
04.2023 - 11.2023
  • Developed and executed strategic sales plans, consistently surpassing territory goals in pounds, sales, gross margin, and RMA's.
  • Managed customer requests for quotes, orders, and credits, ensuring prompt and accurate responses.
  • Assisted customers with inquiries related to orders, invoices, and account management, maintaining a high level of customer satisfaction.
  • Effectively managed pricing for assigned customers, aligning with market pricing for distributors, contractors, and end-users.
  • Proactively addressed customer trends by creating action plans, conducting root cause analysis, implementing corrective actions, and validating results.
  • Demonstrated independent authority to make adjustments as needed, such as changes to customer pricing, freight charges, product packaging requirements, and special delivery requirements.
  • Maintained comprehensive knowledge of the metal building industry, competitor products, market developments, and pricing structures.
  • Conducted ongoing market analysis of competitors, their offerings, and market penetration.
  • Collaborated with the credit department to follow up on past-due balances, ensuring timely resolution.
  • Prospected for new business through cold calls and other lead generation methods to expand market presence.
  • Evaluated competition and positioned company products against competitors effectively.

Senior Loan Document Processor/ Banker Coach

WELLS FARGO
Sioux Falls, SD
04.2022 - 04.2023
  • Compiled vital financial data from customers, including assets, salaries, and employment statuses.
  • Backed up customers’ financial data with official credit checks from bureaus and other agencies.
  • Coordinated loan processing with attorneys, county clerks and title companies.
  • Protected institution by verifying approvals against established lending guidelines.

Customer Service Lead

WELLS FARGO
Sioux Falls, SD
12.2018 - 04.2022
  • Delivered results using role-playing, simulations, and lectures.
  • Achieved targeted results by enhancing and changing teaching strategies to maximize progress.
  • Developed leadership potential at all ranks with targeted programs.
  • Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.

Education

B.A - Business Administration- Human Resource Management

UNIVERSITY OF SIOUX FALLS
05-2017

A.A. - Business Administration-Accounting/Entrepreneurship

SOUTH EAST TECH
05-2016

Associate of Science - Nursing

IOWA LAKES COMMUNITY COLLEGE
05-2010

Skills

  • Meeting facilitation
  • Cross-functional coordination
  • Scheduling expertise
  • Customer service
  • Work Planning and Prioritization
  • Operations management
  • Scheduling and calendar management
  • Project management
  • Process improvement
  • Project coordination

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 30% reduction of operational delays by completing SOP development for production planning and inventory management with accuracy and efficiency.
  • Documented and resolved cross-department communications which led to accurate tracking of action items and deadlines.

Timeline

Production Planning Coordinator

DEGEEST MFG
01.2024 - Current

Territory Sales Manager

CENTRAL STATES MFG
04.2023 - 11.2023

Senior Loan Document Processor/ Banker Coach

WELLS FARGO
04.2022 - 04.2023

Customer Service Lead

WELLS FARGO
12.2018 - 04.2022

A.A. - Business Administration-Accounting/Entrepreneurship

SOUTH EAST TECH

B.A - Business Administration- Human Resource Management

UNIVERSITY OF SIOUX FALLS

Associate of Science - Nursing

IOWA LAKES COMMUNITY COLLEGE