Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Craig

Victorville,CA

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Excellent team leader that takes initiative in guiding a team to success.

Overview

10
10
years of professional experience

Work History

Caregiver

IHSS-Self Employed
Victorville, CA
08.2023 - Current
  • Assisted clients with activities of daily living, promoting independence, assisted with dressing and grooming if needed, and provided medication reminders.
  • Light housekeeping duties, ran errands, managed the laundry, and assisted with grocery shopping and cooking.
  • Observed patients for any changes in physical, emotional, mental, or behavioral condition.
  • Coordinated transportation services for clients when necessary.
  • Provided emotional support to clients during difficult times.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.

Freelancer/Delivery

Postmates
Victorville, CA
10.2019 - 06.2021
  • Exceptional customer service
  • Pick up purchased items from customers from stores/restaurants and deliver goods to the customer

Office Assistant

Melfred Ind.
Oak Hills, CA
05.2018 - 09.2018
  • Interacted with customers by phone or email to provide information.
  • Maintained and updated office records, both digital and physical.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Submitted employee payroll documentation weekly to avoid errors, and kept employees paid accurately and on time.
  • Copied, sorted and filed records of office activities and business transactions.

Assistant Store Manager

Spencer's Gifts
Clarksville, TN
07.2016 - 01.2018
  • Boosted customer satisfaction by providing exceptional service, and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and following the planograms for our store's visual merchandising every time it is given a new one.
  • Maximized profits by reducing shrinkage through loss prevention strategies, and doing inventory.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assist the Store Manager with any morning phone call meetings.
  • Conduct and test out any new sales strategies that may work for the increase of sales goals.
  • Train sales associates on their job duties, and teach them the importance of daily store goals and daily employee goals.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.

Hostess/ Server Assistant

Logan's Roadhouse
Clarksville, TN
08.2015 - 09.2016
  • Answered customer questions about hours, seating, and menu information
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Assisted servers when they noticeably became busy in order to keep our guests happy

Sales Lead

Bath & Body Works
Clarksville, TN
06.2015 - 07.2016
  • Used the POS system to process sales, returns, online orders, and gift card activations.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided training sessions for new employees on sales techniques, procedures.

Education

Some College (No Degree) - Computer And Information Sciences (cyber-security)

Barstow Community College
Barstow, CA

Skills

  • Problem Solving
  • Dependable and responsible
  • Flexible schedule
  • Inventory tracking
  • Customer support
  • Barcode scanning
  • Storage organization

References

References available upon request.

Timeline

Caregiver

IHSS-Self Employed
08.2023 - Current

Freelancer/Delivery

Postmates
10.2019 - 06.2021

Office Assistant

Melfred Ind.
05.2018 - 09.2018

Assistant Store Manager

Spencer's Gifts
07.2016 - 01.2018

Hostess/ Server Assistant

Logan's Roadhouse
08.2015 - 09.2016

Sales Lead

Bath & Body Works
06.2015 - 07.2016

Some College (No Degree) - Computer And Information Sciences (cyber-security)

Barstow Community College

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Amanda Craig