Amanda Crandall
Charlotte
Summary
Dynamic clinician with extensive experience at Washington County Mental Health Services, excelling in clinical assessment and treatment planning. Proven ability to foster therapeutic relationships and enhance patient care through effective communication and case management. Committed to continuous improvement, ensuring clients receive tailored support for their emotional and mental health needs.
Overview
13
13
years of professional experience
Work History
IFBS Clinician
Washington County Mental Health Services
Berlin
09.2024 - Current
- Collaborated with multidisciplinary team members to coordinate care for clients.
- Monitored patient progress and adjusted treatment plans as necessary.
- Engaged in ethical decision making processes when determining best course of action for clients.
- Kept comprehensive notes on patient progress and speech to make needed adjustments to treatment.
- Conducted home visits when necessary to assess living conditions of clients.
- Developed and implemented individualized treatment plans to meet the needs of clients.
- Documented service plans, treatment reports and progress notes.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Developed positive working relationships with community resource representatives to improve client service.
- Offered referrals to community resources that could assist clients in meeting their needs.
- Maintained detailed records of client progress in accordance with HIPAA regulations.
- Collected information about clients through interviews, observation, or tests.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
Career Counselor
VABIR
Burlington
01.2024 - Current
- Monthly/ bi – weekly appointments with participants (phone, internet, and in-person)
- Case notes/ Stepping stones/Family Development Plan
- Vermont Job Link components
- Use of Access
- Keeping and updating Microsoft excel for organization and participant data
- Attending and participating in team meetings
- Use of forms
- Processing client’s documentation that needs to be filed, mailed, or needs follow up
- Collaborating with community organizations
FSW
State of Vermont / CIES
Williston
12.2022 - Current
- Completing and processing background checks
- Communicating with employers and subscription holders
- Updating excel sheets and processing notes
- Setting up new subscription accounts
- Youth crisis staffing
Contracted Services
Department of Children and Families
St. Albans
03.2012 - Current
- Transporting and supervising family visits
- Contributing to team meetings and case plans
- Provide education and clarification around safety issues
Admissions Assistant
Birchwood Terrace Healthcare/ Kindred Nursing
Burlington
09.2013 - 04.2015
- Completing and processing Long Term Care applications for patients
- Admission packets
- Per diem Clinical Liaison
Evening House Supervisor
The Samaritan House
St. Albans
03.2013 - 07.2013
- Making sure house rules are followed
- Keeping all guests safe
- Handing out medications
- Completing all necessary paperwork
Legal Assistant
Collins McMahon & Harris PLLC
Burlington
01.2012 - 09.2012
- Case preparation
- Office duties including dictation, emailing, faxing etc.
- Clear communication with client and documentation as required
Intern
Children’s Advocacy Center at CUSI
Burlington
06.2011
- Shadowed interviews with families and children
- Provided therapeutic interactions with children
- Completed office support activities
- Quality documentation
Education
M.S. - Clinical Mental Health
Capella University
Minnesota06-2024
B.A. - Liberal Arts
Johnson State College
Johnson, Vermont05.2012
A.S. - Criminal Justice
Community College of Vermont
Vermont05.2010
Skills
- Clinical assessment
- Treatment planning
- Case management
- Patient care
- Clinical documentation
- Excellent communication
- Therapeutic interventions
- Continuous improvement
References
- Cathy Sanville, former IFBS worker with NCSS, 802-393-2187
- Yeshi Salsedo, Springfield Family Services Supervisor, 802-585-4002
- Dianne Jabar, Director of Central Intake, 802-871-6474
- Harry and Lillan White, Character reference, family friends, 973-728-1151
Phone
home, 802-318-7469
References
References available upon request.
Timeline
IFBS Clinician
Washington County Mental Health Services
09.2024 - Current
Career Counselor
VABIR
01.2024 - Current
FSW
State of Vermont / CIES
12.2022 - Current
Admissions Assistant
Birchwood Terrace Healthcare/ Kindred Nursing
09.2013 - 04.2015
Evening House Supervisor
The Samaritan House
03.2013 - 07.2013
Contracted Services
Department of Children and Families
03.2012 - Current
Legal Assistant
Collins McMahon & Harris PLLC
01.2012 - 09.2012
Intern
Children’s Advocacy Center at CUSI
06.2011
M.S. - Clinical Mental Health
Capella University
B.A. - Liberal Arts
Johnson State College
A.S. - Criminal Justice
Community College of Vermont
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