Amanda Criswell
Chickasha,OK
Summary
Instructs new drivers about company policies, regulatory requirements and operational skills such as backing up and securing loads. Proficient in planning routes, updating paperwork and meeting customer needs. Focused on helping drivers complete courses as confident and skilled professionals.
Experienced transportation professional and skilled trainer with expertise in overseeing classes, updating materials and collaborating with drivers to deliver exceptional training. Proven communication, organizational and planning abilities combined with a resourceful nature and remarkable work ethic.
Proficient driver trainer with 7 years of experience in motor vehicle training in kansas. Also experienced in commercial driver training. Thorough teacher of driving craft with strong emphasis in driver safety and defensive driving.
Overview
25
25
years of professional experience
Work History
School Bus Driver Trainer
First Student School Bus
Lawrence, KS
08.2001 - Current
- Provided classroom instruction and hands-on training for school bus drivers on proper driving techniques, safety regulations, and customer service.
- Conducted evaluations of each driver's performance to ensure adherence to all applicable laws and regulations.
- Assisted in the development of an effective curriculum to meet state requirements for school bus driver certification.
- Monitored student loading and unloading operations, ensuring that students board the correct buses safely and efficiently.
- Inspected vehicles before routes to verify operational readiness, including fuel levels, tire pressure, lights, brakes and other components.
- Maintained accurate records of attendance, tests administered and results achieved by trainees.
- Performed daily pre-trip inspections on assigned vehicles to identify potential mechanical problems.
- Ensured compliance with federal and state regulations governing the operation of school buses.
- Responded promptly to any incidents or accidents involving school buses or personnel under his and her supervision.
- Provided feedback and guidance on areas needing improvement related to job performance or safety issues.
- Investigated complaints from parents regarding bus conduct or services rendered by drivers.
- Communicated regularly with supervisors regarding progress of training sessions.
- Instructed drivers on safe practices such as defensive driving techniques, speed control, lane changing procedures and accident avoidance maneuvers.
- Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Guided numerous students to successful attainment of state driver's license, 95% on first attempt.
Cashier
Dillion's
Lawrence, KS
06.1999 - 03.2000
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Santa Fe Trail High School
Carbondale, KSSkills
- Student Assessment
- Observing Performance
- Classroom Instruction
- Defensive Driving
- Managing Safety
- Maintaining Compliance
- Coordinating Files
- Remedial Instruction
- Progress Tracking
- Performance Evaluation
- Equipment Demonstration
- Assisting Drivers
- Differentiated Instruction
Timeline
School Bus Driver Trainer
First Student School Bus
08.2001 - Current
Cashier
Dillion's
06.1999 - 03.2000
Santa Fe Trail High School