Amanda Crittenden

• 2x President Club Winner in Joint Reconstruction
• 2x Quota Buster Territory & Region Winner
• Maintained up-to-date knowledge of industry trends, competitor products, and emerging technologies in Joint Reconstruction & Trauma to stay ahead in a competitive market landscape.
• Worked closely with surgeons during procedures to provide real-time guidance on proper orthopedic device usage, enhancing patient outcomes.
• Partnered with clinical specialists to ensure comprehensive support was provided throughout the entire sales process from initial contact through post-sale follow-up with surgeons and their respective facilities.
• Improved client satisfaction by offering customized product recommendations based on individual surgeon needs and preferences.
• Collaborated with marketing teams to create compelling promotional materials for new orthopedic & trauma products and product lines.
• Managed a large territory effectively through strategic planning, scheduling appointments, and maintaining efficient travel routes for optimal time management.

Lead clinical athletic trainer for 13+ rotating surgical physicians/APP's and their immediate staff not limited to other ATC's, RN's, LPN's and MA's at the newest outpatient facility.

• Effectively implemented a structured clinical process for staff to utilize in a new building and location.
• Reviewed department needs based on patient population and MD requests to outfit facility with proper ordering of medications, instruments/tools, DME, and various other clinical supplies.
• Actively developed relationships to outside hospitals and outpatient providers to provide third party diagnostic order's and clinical outreach fulfillment.
• Conducted annual clinical teaching and testing for personnel not limited to: Casting, splinting, DME fabrication and fitting, suture/staple removal,sterilized setting procedures.
• Responsible for maintaining a relationship to William and Mary College sports medicine team, and providing coverage with team surgeon. Duties included: ordering x-rays, providing same-day appointments for athletes, correspondence between medical staff and athlete regarding surgeries/advanced imaging results/ follow ups/ injury expectations.
• Daily responsibilities included: reviewing patient history and chart with MD/APP's, triaging patient messages for all ortho providers, devising treatment plans for various orthopedic specialties, aiding MD's in clinic with injections and pre/post surgical consultations.

Provide COVID-19 screening for government and civilian employees of selected shipyard.

Screening procedures included: Temperature screenings, collection of history to determine if client is cleared to screen, and support to client about further testing if initial screening was positive.

Under the supervision of Naval Medical Center Portsmouth Orthopedic surgeons, provided and facilitated injury prevention, basic acute care, effective rehabilitative care, performance enhancement and respected services in support of active duty Navy and Marine Corps personnel. Collaborated care with various clinical staff included: Board Certified Sports Medicine surgeons, Doctors of Podiatry, Physical therapists,Occupational therapists and Chiropractors.

• Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injury as required for military standards and duty specific occupations.
• Developed and implemented preventative programs to minimize injuries.
• Evaluated and triaged athletic injuries for doctor.
• Supplied and fabricated DME products.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Aided physicians for in-clinc procedures such joint injections, drainage of fluids from various joint spaces, and various Podiatry procedures.
• Collected all pertinent data and calculations to aid physician in interpreting results.
• Collaborated with various medical and administrative personnel within the military community to maintain patient-focused care.
• Updated patient charts using AHLTA & CHCS with data such as medications to keep records current and support accurate treatments.

• Aid in the assessment and treatment of patients that seek treatment through Physiatry (PM&R).
• Knowledge of various treatments of spinal conditions not limited to: All Spondy's, nerve root impingement, pars defects, disc herniation's, various spinal abnormalities.
• Experience in the use of a X-RAY C-arm during spinal procedures.
• Knowledge of sterile technique during procedure and during surgical cases.
• Daily clinical tasks include: rooming and assessing patients, taking a detailed history, ordering X-RAYS/ physical therapy/MRI's, preparing prescription medication orders for physicians.
• Prepared and aided physicians in the administering of steroid injections to various joints.
• Assisted in the preparation and the venous blood draws for PRP ( Platelet-rich plasma ) injections.
• Assisted in spinal procedures to cervical/thoracic/lumbar areas: Transforaminal Epidural Steroid Injections, Facet Injections, PRP injections, Bone Marrow concentrate injections.

Certified Athletic Trainer and liaison for 1 of 7 Pediatric Orthopedic surgeons on staff.

• Oversee pediatric patient care under the supervision of a Board Certified Orthopedic surgeon and various Physician Assistants
• Lead the supervision and direction of daily patient treatment such as casting of various body parts using fiberglass and/or plaster. Molding of casts and acute reductions of skeletal fractures. Removal of percutaneous pins combined with wound care. Removal of stitches and staples
• Triage patients and documenting appropriate history and ability to order and/or propose appropriate X-Rays,referrals and DME products
• Knowledge of orthopedic surgical procedures not limited to: Spine,Knee,Foot/Ankle, Shoulder, and various Sports Medicine specialties
• Provide patient care not limited to: fitting of orthotics and various durable medical equipment required for the rehabilitation from sports medicine based injury
• Specialized in patient education regarding sport specific rehabilitation and performance per patients needs
• Manage and implement daily schedule for assigned surgeon and staff

Managed day to day operations for 6 Physical Therapists (Orthopedic/Human Performance and pelvic floor specialty), 3 Physical Therapy Assistants,4 Technicians and various Personal Trainers/Performance Specialists .

• Achieved 5% cancellation and no show rate from 20% within 2 months of being hired into Manager position
• Complete insurance or other claim forms not limited to In /Out of Network to include Workers Compensation, Medicare and Tricare
• Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction
• Interview patients to complete documents, case histories, or forms, such as medical histories and information related to their selected insurance. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of therapy supplies
• Oversaw daily operations of a high-volume Physical Therapy practice that saw over 90 patients daily
• Oversaw medical practice rules and regulations, specifically pertaining to Medicare/Tricare
• Transcribed recorded messages for practitioners that included diagnoses or recommendations into various patients medical records
• Aided in marketing involving Instagram, Facebook and other social media outlets
• Planned and efficiently supervised operations of a 450 patient per week outpatient clinic

Head Post-Rehabilitation Therapy sessions with patients that seek further results involving sport specific training, work hardening or job specific skills.

• Aide Certified Hand Therapist and Occupational Therapist in the construction of splints, casting, and wound management. Splinting construction to include use of free-hand creations, banjo tuner technique, riveting, hard and/or soft molding techniques.
• Oversaw work-hardening therapy under direction of Certified Hand Therapist. Therapy to include tasks to directly mimic job specific skills, use of BTE Work Simulator, "mini" FCE (Functional Capacity Evaluation) testing.
• Provided support to 6 Physical Therapists, Hand Therapist and Occupational Therapist.
• Aid and oversaw therapeutic exercise under direction of PT and or MD.
• In charge of ordering medical and therapy supplies weekly.

• Built and administered performance programs for military personnel, Men's Olympic Bobsled Team, and various first responders.
• Develop exercise programs to improve participant strength, flexibility, endurance, or circulatory functioning, in accordance with exercise science standards, regulatory requirements, and those required by referring MD/DO.
• Assess physical performance requirements to aid in the development of individualized recovery or rehabilitation exercise programs.
• Extensive experience with writing patient notes, discharge summaries, home exercise programs and protocols using Web PT.
• Aided in the construction of patient evaluations and plan of care Daily communication and collaboration with patient doctors, surgeons and other medical staff to ensure patient care
• Responsible for treating numerous patients within overlapping time slots
• Formal experience dealing with various patient insurance Ordering and fitting braces, splints and orthotics Experience in rehabilitation of sport specific and degenerative injuries not limited to surgical repair and mental disabilities.
• Calibrate exercise or testing equipment.
• Devised and implemented Therex, Manual Therapy and Kinetic exercise programs for patients.

• Adhere and maintain OSHA standards in Athletic Training room and respective Sports Medicine facilities
• Assist in the maintenance of athletes general health- stretching, non-acute care, diet.
• Collaborate with senior Athletic Trainers within the organization to care for athletes on field not limited to: Taping, injury assessments, and first aid.
• Supported Sports Medicine staff and Human Performance in pre/post season workouts.
• Aided in creation of weight-training regimens specific to injury history.

• Aided in duties for SEC DIV.1 football program that consisted of: pre-season physicals, concussion assessments, nutrition counseling,
• Regularly carried out injury evaluations, shadowing of doctor and pre-operative appointments.
• Evaluated and treated a wide range of conditions, including chronic and acute pain/injuries, disc prolapses, fractures and dislocations.
• Planned and administered a range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
• Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
• Participated in the active study for STAR ( Summation of tests for the Analysis of Risk) in regards to concussion testing and helmet standards/regulation.

• Responsible for maintaining hydration of players during practice and game settings
• Helped build and execute rehabilitation programs to include pool rehabilitation. Aided in maintenance of athlete medical records on Microsoft Word Programs .
• Helped build and execute rehabilitation programs to include pool rehabilitation. Aided in maintenance of athlete medical records on Microsoft Word Programs
• Regularly escorted and observed doctor appointments.
• Sports Medicine surgery observation: ACL,MCL, Rotator Cuff, Hip Labrum Repair.