Amanda Crosby
Certified Medical Assistant
Hampton,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Certified Medical Assistant
Beaufort Memorial Hospital Harrison Peeples
05.2017 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
Palmetto Pain Center
06.2013 - 04.2017
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Surgical Technologist
Carteret Health Care
02.2012 - 06.2013
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Created safe operating environments for invasive and non-invasive procedures.
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
- Used sutures, staples, clips and other tools to close wounds.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Certified Surgical Technologist
Hampton Regional Medical Center
08.2011 - 12.2011
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
- Used sutures, staples, clips and other tools to close wounds.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
- Expanded knowledge of surgical procedures through continuous professional development, staying current with industry advancements.
- Optimized inventory management processes by routinely assessing supplies levels and promptly ordering necessary items for successful surgeries.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Contributed to reduced infection rates by diligently practicing proper sterilization techniques for instruments and equipment.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
- Streamlined workflow by organizing instruments efficiently on the back table according to procedure requirements.
Certified Nursing Assistant
Beaufort Memorial Hospital
01.2009 - 01.2011
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certified Nursing Assistant -
Technical College of The Lowcountry
Beaufort, SC 05.2001 -
Surgical Technologist Diploma - Surgical Technologist
Technical College of The Lowcountry
Beaufort, SC 05.2001 -
High School Diploma -
Beaufort High School
Beaufort, SC 05.2001 -
Skills
Patient Assessments
Certification
CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Beaufort Memorial Hospital Harrison Peeples
05.2017 - Current
Certified Medical Assistant
Palmetto Pain Center
06.2013 - 04.2017
Certified Surgical Technologist
Carteret Health Care
02.2012 - 06.2013
Certified Surgical Technologist
Hampton Regional Medical Center
08.2011 - 12.2011
Certified Nursing Assistant
Beaufort Memorial Hospital
01.2009 - 01.2011
Certified Nursing Assistant -
Technical College of The Lowcountry
05.2001 -
Surgical Technologist Diploma - Surgical Technologist
Technical College of The Lowcountry
05.2001 -
High School Diploma -
Beaufort High School
05.2001 -
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