Amanda Crothers
Fort Worth,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Practice Administrative Assistant
Heritage Family EyeCare
Fort Worth
04.2010 - 04.2022
- Checking daily reports for two offices, managing day to day operations of the office, planning and scheduling meetings and appointments, providing excellent customer service and dealing with patient issues. In charge of hiring and termination of employees as well as training. Staff scheduling for two offices. Worked side by side with the doctor and GM of the office. Proficient with all areas of the office.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Updated contact lists regularly when changes occur in employee status or contact information.
Property Manager
All Storage
Fort Worth
07.2007 - 04.2010
- Training new employees, making sure property was clean and secure, leasing to new tenants, resolving any issues a tenant may have.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Optometric Technician
Boyd Eye Care
Mansfield, TX
06.2005 - 09.2007
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Checked patient records for accuracy and updated them when necessary.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Maintained a clean work environment by sterilizing instruments after each use.
Education
High School Diploma - Medical
Western Hills High School
Skills
- Administrative Assistant
- Office Management
- Organizational Skills
- Time Management
- Written Communication
- Verbal Communication Skills
- Detail Oriented
- Microsoft Word
- Microsoft Excel
- Adaptability
- Meeting planning
- Workflow Optimization
- Appointment Scheduling
- Insurance processing
- Inventory supplies
- Strong Problem Solver
- Professional Communication
- Training and coaching
References
References available upon request.
Timeline
Practice Administrative Assistant
Heritage Family EyeCare
04.2010 - 04.2022
Property Manager
All Storage
07.2007 - 04.2010
Optometric Technician
Boyd Eye Care
06.2005 - 09.2007
High School Diploma - Medical
Western Hills High School