Summary
Overview
Work History
Education
Skills
Certification
Attributes
Assessments
References
Timeline
Generic

Amanda Crownover

Grand Prairie

Summary

Results-driven Office Manager with extensive experience in optimizing daily operations and enhancing administrative efficiency. Proven ability to implement effective policies that streamline processes and improve organizational systems. Strong communicator and team leader with a track record of managing diverse teams and driving employee engagement. Demonstrated success in adapting quickly to new roles and fostering a positive work environment to achieve company objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager and Field Operations

Our World Energy
Grand Prairie
11.2024 - 08.2025
  • Managed daily office operations to ensure smooth workflow and efficiency.
  • Coordinated communication between departments and external partners for effective collaboration.
  • Oversaw scheduling of meetings and appointments for executive staff and teams.
  • Implemented office policies and procedures to improve operational effectiveness.
  • Trained new employees on office protocols and company culture standards.
  • Maintained inventory of office supplies, ensuring availability for team needs.
  • Organized company events and meetings to promote team cohesion and engagement.
  • Assisted in budget management by tracking expenses and reporting discrepancies.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coded and entered daily invoices with in-house accounting software.
  • Developed and implemented office policies and procedures.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Provided administrative support to management team including preparing reports and presentations.
  • Organized company events including holiday parties, team building activities .
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Coordinated with vendors to resolve billing discrepancies efficiently.
  • Collaborated with team members to improve workflow and efficiency in operations.
  • Processed invoices, payments, and statements in a timely manner.
  • Prepared bank deposits by compiling data from cashiers.
  • Coordinated vehicle maintenance schedules to ensure operational efficiency.
  • Managed fleet inventory and maintained accurate records for all vehicles.
  • Trained new staff on fleet management software and operational procedures.
  • Communicated with vendors to procure parts and services for the fleet.
  • Developed reports on vehicle performance and maintenance needs for management review.
  • Prepared invoices, bills, purchase orders and other financial documents pertaining to fleets operations.
  • Ensured compliance with applicable laws, regulations and company policies for the fleet operations.
  • Processed permit applications for various construction and renovation projects.
  • Coordinated with city departments to ensure timely approval of permits.

Sales Coordinator /General Accounting Clerk

DFW Door & Hardware
Grand Prairie
08.2021 - 10.2021
  • Coordinated sales schedules and appointments for clients and team members.
  • Managed customer inquiries while providing accurate product information.
  • Assisted in preparation of sales presentations and promotional materials.
  • Collaborated with sales team to track leads and generate performance reports.
  • Maintained precise records of customer interactions within the database.
  • Facilitated communication between sales staff and various departments.
  • Prepared monthly reports detailing sales activities, revenue, and expenses.
  • Developed strong relationships with key clients to drive long-term business growth.

Office Manager /Full Charge Bookkeeper

Coty Owens Electric
Hurst
08.2018 - 08.2021
  • Managed daily office operations and coordinated administrative tasks to ensure workflow efficiency.
  • Oversaw scheduling and organized meetings to facilitate team collaboration.
  • Maintained accurate records and updated filing systems on a regular basis.
  • Facilitated interdepartmental communication to align project objectives across teams.
  • Implemented office procedures that enhanced overall workflow efficiency.
  • Trained new staff on company policies and software tools for improved productivity.
  • Handled vendor management and procurement processes to secure necessary supplies efficiently.
  • Supervised front desk operations, addressing inquiries and managing visitor interactions.

Office Coordinator

Compassion Construction
Keller
01.2017 - 02.2018
  • Supported other teams with various administrative tasks when required.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Processed invoices and coded documents according to company procedure standards.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Processed payroll for employees, accounting for taxes, leave, and special reimbursements or commissions.
  • Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
  • Handled confidential information in a discreet manner.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.
  • Coordinated office operations and maintained efficient workflows across teams.
  • Managed scheduling and logistics for project meetings and site visits.
  • Facilitated communication between contractors, clients, and suppliers effectively.
  • Assisted in budgeting processes through tracking expenses and invoices.
  • Developed office procedures to enhance efficiency and reduce errors.
  • Supported onboarding of new staff by preparing training materials and resources.
  • Handled client inquiries promptly, ensuring high levels of satisfaction with services.
  • Created and maintained filing systems, both paper and electronic.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Followed up with customer inquiries via phone or email promptly.
  • Provided administrative support for all departments in the organization as necessary.

Executive Admin / Office Manager

Tarrant Roofing
Bedford
12.2014 - 10.2016
  • Implementing new company procedures and revisions
  • Training new employee staff
  • Conduct monthly meetings with sales and admin staff. Implement team building products and ways to increase productivity.
  • Assist owner with personal business and accounts.
  • Submit credit applications, loan applications, insurance/mortgage applications.
  • Serving as a bookkeeper and office manager. Responsible for maintaining five (5) separate companies consisting of construction and restaurants. Work in conjunction with company CPA recordings.
  • Managed daily operations and sales
  • Assistant to CEO, sales, vendors, admin staff and marketing team.
  • A/R, A/P, process and distribute payroll for five (5) different companies, financial records, TWC, unemployment, office management, employee records, all aspects of banking and human resources.
  • Responsible for HR dept and processes.
  • Filtering the companies emails and resolving customer complaints (including BBB reviews)
  • Maintain accurate records and files for five (5) different companies
  • Reconcile credit cards and accounts for accounts each month.
  • File liens and work in conjunction with company attorney on collection accounts.

Education

Some College (No Degree) - Beauty

Duvalls School of Beauty
North Richland Hills, TX

Some College (No Degree) - Leadership / Business Management for Women

Trimble Tech High School
Fort Worth, TX

Skills

  • Sales and operations management
  • Human resources and training
  • Customer service excellence
  • QuickBooks proficiency
  • Accounting and bookkeeping
  • Accounts payable and receivable
  • General ledger management
  • Office management skills
  • Leadership and team supervision
  • Effective communication strategies
  • Negotiation and conflict resolution
  • Project management expertise
  • Financial analysis and reporting
  • Data entry and organization
  • Inventory management techniques
  • Policy development and compliance

Certification

  • Professional Women's Award, Present
  • Driver's License

Attributes

  • Professional
  • Detail oriented
  • Organized
  • Accurate
  • Quick learner
  • Dedicated
  • Hard working
  • Ability to multi-task and manage multiple tasks at different levels
  • Accepts challenges gracefully
  • Stays focused within a storm
  • Ability to handle stressful situations
  • Honest
  • Team-building
  • Works well with others
  • Works well independently
  • Exhibits good communication

Assessments

  • Administrative support, Proficient
  • Project timeline management, Proficient
  • Data entry: Attention to detail, Proficient
  • Management & leadership skills: Planning & execution, Proficient
  • Management & leadership skills: Impact & influence, Proficient
  • Office manager, Proficient
  • HR: Compensation & benefits, Proficient
  • Filing & organization, Proficient
  • Office manager, Proficient
  • Principles of accounting, Proficient
  • Work style: Professionalism, Proficient
  • Work style: Reliability, Proficient
  • Spreadsheets with Microsoft Excel, Proficient
  • Managing accounts in QuickBooks, Proficient
  • Recruiting, Proficient

References

References available upon request.

Timeline

Office Manager and Field Operations

Our World Energy
11.2024 - 08.2025

Sales Coordinator /General Accounting Clerk

DFW Door & Hardware
08.2021 - 10.2021

Office Manager /Full Charge Bookkeeper

Coty Owens Electric
08.2018 - 08.2021

Office Coordinator

Compassion Construction
01.2017 - 02.2018

Executive Admin / Office Manager

Tarrant Roofing
12.2014 - 10.2016

Some College (No Degree) - Beauty

Duvalls School of Beauty

Some College (No Degree) - Leadership / Business Management for Women

Trimble Tech High School

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