Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
About Me Section
References
Timeline
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Amanda Crownover

Grand Prairie,TX

Summary

Forward-thinking Accounting Manager with distinguished knowledge of general accounting. Known for accuracy, personability and professionalism. 25+ years of experience in accounting and management. Dedicated to fantastic client services, on-time processing and detailed documentation. Friendly and careful worker known for resourcefulness and reliability.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Office Manager & Field Operations

Our World Energy
Grand Prairie, TX
11.2024 - 08.2025
  • Reviewed permit applications for compliance with local regulations and policies.
  • Coordinated with contractors and clients to gather necessary documentation for permits.
  • Maintained accurate records of permits issued and their associated documentation.
  • Performed administrative duties such as filing paperwork, responding to inquiries from customers via telephone or email.
  • Maintained accurate records of all permits issued including expiration dates and fees paid.
  • Collaborated with other departments within the organization on matters related to permitting activities.
  • Assisted applicants in completing required forms for various permits.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updates.
  • Implemented policies to improve workflow and communication.
  • Trained new staff on company procedures and systems.
  • Facilitated employee onboarding and orientation processes.
  • Organized company events to enhance team collaboration.
  • Maintained a filing system for records, correspondence, and other documents, including maintenance and management of Texas branch locations.
  • Traveling and issuing construction permits for the State of Texas.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed daily office operations and ensured a productive work environment.
  • Oversaw inventory management and ordered office supplies as needed.
  • Coordinated schedules, meetings, and travel arrangements for executive staff.
  • Maintained filing system for records, correspondence and other documents.
  • Coordinated fleet operations to ensure timely vehicle availability and maintenance.
  • Developed and maintained accurate records of fleet inventory and maintenance schedules.
  • Oversaw compliance with safety regulations and company policies for fleet operations.
  • Managed daily activities related to operating a safe and efficient fleet operation.
  • Investigated claims involving damage or theft of property owned by the company's fleets.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Developed emergency response plans for vehicle breakdowns and accidents to minimize downtime.
  • Managed daily operations of post office, including customer service, mail processing, and money handling.
  • Assisted in developing strategies for improving the efficiency of document creation processes within the organization.

Accounting /Senior Sales Coordinator

DFW Door & Hardware
Grand Prairie, TX
10.2021 - 10.2024
  • Facilitated customer inquiries, providing immediate information on products and services in the sales department.
  • Coordinated interdepartmental sales activities to ensure seamless operations.
  • Assisted in the preparation of sales and accounting reports for management review and strategic planning.
  • Supported development of marketing campaigns and promotional materials.
  • Organized and attended promotional events, including webinars, conferences, and trade shows.
  • Collaborated with internal teams to enhance communication between marketing and other departments.
  • Managed email, customer, and vendor lists within the CRM system to optimize outreach efforts.
  • Promoted high customer satisfaction by resolving billing inquiries and account discrepancies.

Accounting Bookkeeper

Coty Owens Electric
Hurst, TX
08.2018 - 10.2021
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Organized and maintained chart of accounts, and updated monthly entries
  • Managed accounting closings, accounts payable and financial reporting for multiple clients.
  • Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration and year-end closing requirements.
  • Reviewed transactions, issued checks and updated ledgers and budgets.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Defined bookkeeping policies and procedures by developing system to account for financial transactions.
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
  • Reviewed financial information in QuickBooks to mitigate annual audit risks.
  • Explained human resources policies and procedures to employees.
  • Answered employee questions during entrance and exit interview processes.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Developed employee orientation and training programs for new hires.
  • Handled employee discipline and termination to address policy infractions.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Managed payroll for temporary, hourly and salaried employees.
  • Identified, researched and resolved issues with hours worked.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.

Executive Assistant /Office Manager

Tarrant Roofing
Fort Worth, TX
12.2014 - 05.2018
  • Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
  • Used judgment and initiative in handling confidential matters and requests.
  • Administered payroll, and maintained proper documentation of employee personnel.
  • Interpreted and communicated work procedures and company policies to staff.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
  • Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
  • Certified and processed payroll, electronic deposits, and pay adjustments while distributing checks. Employees and vendors are included on a weekly basis.
  • Set up clear and concise correspondence materials to speed up communication with clients.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Handled AP, ledger, reconciliation, and statement requirements to maintain records accuracy, integrity, and compliance.
  • Collaborated with accounting management to produce accurate and timely financial paperwork and reports for accounts payable and accounts receivable, budget administration, and year-end closing requirements.

Front Office Coordinator

Compassion Construction
Keller, TX
01.2011 - 08.2014
  • Responded to messages and emails to the office and transferred correspondence.
  • Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
  • Performed administrative support tasks, completing duties within required timeframes.
  • Tracked office expenditures and managed office contracts, keeping meticulous transaction records.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Resolved customer complaints or answered customers' questions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Complete process of Accounts Receivable and Accounts Payable
  • Processed financial documents, contracts, expense reports and invoices.

Education

High School Diploma -

Polytechnic High School
Fort Worth, TX
07.1993

Some College (No Degree) - Beauty

Duvall's School of Cosmetology
North Richland Hills, TX

Skills

  • Account Auditing
  • Creative Problem Solving
  • Bank Statement Reconciliation
  • Bill Payment and Recordkeeping
  • Record Reconciliation
  • Data Entry and 10-Key
  • Attention to Detail
  • Customer Relations
  • Time Management
  • Precision and Accuracy
  • Relationship Building
  • Financial Recordkeeping
  • QuickBooks
  • A/P and A/R
  • Accounting and Bookkeeping
  • Full-Cycle Accounting
  • Accounting Operations Management
  • Account Reconciliation
  • Project Management
  • Critical Thinking
  • Purchase Orders
  • Microsoft Office
  • Loan and Account Monitoring
  • Payroll Preparation and Processing
  • Expense Reports
  • Confidential Document Control
  • Payroll Liability and Deductions

Certification

  • Codes and Standards for Door and Hardware
  • Sargent Distributor Workshop
  • Hardware Application Workshop
  • Marketing and Training Certification
  • Quickbooks Training. Knowledge software like Canva for card reader and badge creation. Microsoft Teams or Zoom for team collaboration and communication. Proficient in creating and formatting documents using software like Microsoft Word and Google Docs. Ability to use Excel, Google Sheets, or other spreadsheet software for data analysis and organization. Familiarity with Windows, macOS. Experience with email clients like Outlook and Gmail.

Accomplishments

  • Women's Leadership and Mentorship Certification

About Me Section

Volunteer in my free time for the homeless shelter and food distribution groups.

Organize and assist young children with basic life skills with successful impact and growth.

References

References available upon request.

Timeline

Office Manager & Field Operations

Our World Energy
11.2024 - 08.2025

Accounting /Senior Sales Coordinator

DFW Door & Hardware
10.2021 - 10.2024

Accounting Bookkeeper

Coty Owens Electric
08.2018 - 10.2021

Executive Assistant /Office Manager

Tarrant Roofing
12.2014 - 05.2018

Front Office Coordinator

Compassion Construction
01.2011 - 08.2014

High School Diploma -

Polytechnic High School

Some College (No Degree) - Beauty

Duvall's School of Cosmetology

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