Amanda Cummins
Bakersfield,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
Work History
Office Manager
LA Laser Center
09.2020 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Evaluated employee records and productivity and submitted evaluation reports.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Surgery Coordinator
LA Laser Center
04.2016 - 09.2020
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Documented and collected patient data in EMA to maintain accuracy and security.
- Checked patients in and out and collected payments.
- Verified insurance coverage and obtained pre-authorizations.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
- Assisted in procedures with surgeons. prepared the surgical tray.
- Sterilization of instruments
Front and Back Office Lead Medical Assistant
Jan Mensink M.D.
08.2012 - 02.2016
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Assisted physicians and nurses with clinical procedures following safe practices.
Education
Associate of Science - Medical Assisting
San Joaquin Valley College
Bakersfield, CA08.2012
Skills
- Written Communication
- Customer Relations
- Business Administration
- Sorting and Labeling
- Team Bonding
- Workflow Planning
- Staff Training
- Microsoft Office
- Excellent Multitasking Abilities
- Organizational Skills
- Biweekly Payroll Processing
Timeline
Office Manager
LA Laser Center
09.2020 - Current
Surgery Coordinator
LA Laser Center
04.2016 - 09.2020
Front and Back Office Lead Medical Assistant
Jan Mensink M.D.
08.2012 - 02.2016
Associate of Science - Medical Assisting
San Joaquin Valley College
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