Summary
Overview
Work History
Education
Skills
I bake a mean chocolate chip cookie
Timeline
SalesAssociate
Amanda Cundiff

Amanda Cundiff

Louisville,KY

Summary

Dynamic Store Leader with a proven track record at Speedway, excelling in team management and customer service. Enhanced employee engagement and consistently achieved sales targets through strategic coaching and effective promotions planning. Skilled in store operations and safety, fostering a positive environment that drives results and maximizes profitability.

Overview

6
6
years of professional experience

Work History

Store Leader

Speedway
09.2023 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Enhanced efficiency through strategic task delegation.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.

Store Manager

Family Dollar
12.2022 - 12.2024
  • Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
  • Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
  • Designed methods to uncover theft and lower financial impact on the company.
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.

Store Manager

Dollar General Market
05.2019 - 08.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

Associate Degree - Medical Clinical

Daymar College
KY
10.2010

Skills

  • Store safety
  • Store operations
  • Team management
  • Promotions planning
  • Employee engagement
  • Customer service
  • Multitasking and organization
  • Team building and leadership
  • Flexible schedule

I bake a mean chocolate chip cookie

Mother of the Year award 2024

Timeline

Store Leader

Speedway
09.2023 - Current

Store Manager

Family Dollar
12.2022 - 12.2024

Store Manager

Dollar General Market
05.2019 - 08.2023

Associate Degree - Medical Clinical

Daymar College

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