Amanda Cunningham
McCalla,AL
Summary
Driven Administrative Assistant with a proven track record at the State of Alabama Office of Prosecution, Jefferson County District Attorneys Office Bessemer Division excelling in customer service and database management. Enhanced office efficiency and data accuracy through innovative filing systems and strategic calendar management. Demonstrated exceptional professional communication and relationship-building skills, contributing to significant project successes and a positive work environment.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
State of Alabama Office of Prosecution
10.2007 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Conducted research for project proposals, compiling information that supported winning bids.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
- Performed research to collect and record industry data.
Education
High School Diploma -
Mcadory High School
Mccalla, AL05.1998
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Office Management
- Professional Communication
- Database entry
- Dedicated Team Player
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Data organization
- Deadline-oriented
- Records Management
- Professional and mature
- Calendar Management
- Filing and data archiving
- Documentation And Reporting
- Relationship Building
- Document Management
- Data Management
- Data Collection
- Spreadsheets
- Records administration
- Social media knowledge
- Documentation and control
- Spreadsheet development
- Internet Research
- Meeting Arrangements
- Mail Management
- Records Management Systems
- Multi-Line Telephone Systems
- Business Administration
- Bookkeeping
- Attendance record management
- Coordination
- Account Management
- Employee timesheet processing
- Database Management
- Database Administration
- Quality Assurance
- Project Management
- Payroll and budgeting
- Record preparation
- Mail distribution
- Reception oversight
- Report Generation
- Team Bonding
- Research
Timeline
Administrative Assistant
State of Alabama Office of Prosecution
10.2007 - Current
High School Diploma -
Mcadory High School
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