Amanda Dabney
Ocean Springs,MS
Summary
Business Administrator with experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel.
Overview
22
22
years of professional experience
Work History
Business Administrator
Stewart Design LLC
12.2020 - 07.2024
- Business startup
- Branding, Marketing,
- Advertising, and social media management
- Overseeing day-to-day operations
- Accounting and bookkeeping
- Human resources
- Developing and implementing plans
- Addressing concerns and developing new processes to eradicate problems
Bartender
Shaka Bar
07.2020 - 09.2020
- Crafted and served a wide variety of cocktails, beers, and wines to patrons.
- Maintained cleanliness and organization of the bar area during seasonal hours.
- Efficiently handled cash transactions and accurately processed payments using POS system
- Managed social media promotion and event coordination for my shifts.
- Provided Exceptional customer service, in a fast paced, high volume setting. Engaged new customers for a cold adult beverage, after they finished chartered fishing trips and walked the boardwalk.
Bartender/Server
Val's Sportsbar and Grill
09.2019 - 02.2020
- Created, mixed, and served a variety of cocktails, wine, and beer to satisfied patrons.
- Provided exceptional customer service by promptly greeting guests, taking orders, and delivering beverages in a timely manner.
- Utilized social media marketing and promotion to increase revenue contributed by my loyal customers.
- Coordinated events and entertainment
- Maintained cleanliness and organization of the bar area
- Efficiently handled cash transactions, accurately processing payments and providing change to customers
- Collaborated with kitchen staff to ensure accurate food order delivery for optimal guest satisfaction
- Managed inventory levels by monitoring stock levels regularly and placing orders as needed to prevent shortages or excesses
- Demonstrated strong communication skills by effectively listening to customer requests and addressing any concerns or issues promptly.
Bartender
Kwitzky's Dugout
09.2017 - 06.2019
- I had the opportunity to serve the most amazing customers that a bartender could ever have. It was a privilege to spend every day pouring wine, beer, and mixing cocktails for the same smiling faces that would become my friends and family.
- I looked forward to greeting every one of my customers with their usual cocktail, wine or beer before they would take their reserved seat at the bar.
- Upheld the Kwitzky's code of conduct strictly enforced and appreciated by patrons.
- Efficiently handled cash transactions and accurately processed payments using POS system
- Trained new bartenders and demonstrated strong teamwork and collaboration skills In a fast pace setting.
- Maintained the expected atmosphere that every Kwitzky's customer enjoyed and could always count on.
Bartender
Shaka Bar
03.2017 - 07.2017
Bartender
Jellyfish Bar And Restaurant
02.2013 - 04.2017
- Served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Maintained cleanliness and organization of the bar area
- Efficiently handled cash transactions and accurately processed payments using POS system
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Participated in monthly team meetings to discuss new promotions or menu changes.
Sales Associate/Fragrance Specialist
Belk
08.2014 - 12.2015
- Featured in Bella magazine for my extensive fragrance knowledge and product use recommendations for customers
- Collaborated with team members to create visually appealing displays that showcased new products and promotions
- Worked with store manager to correct signage discrepancies and implement a new accurate system to prevent lost revenue
- Maintained a clean and organized work area to ensure a pleasant shopping experience for customers
- Built long-lasting relationships with clients through exceptional customer service, follow-up calls/emails, and personalized recommendations
- Participated in training sessions provided by cosmetic brands to enhance product knowledge and selling skills
- Handled cash transactions accurately using point-of-sale (POS) systems while adhering to company policies on discounts/promotions.
Sales Associate/Fragrance Specialist
Dillard's
08.2011 - 08.2014
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Participated in training sessions provided by cosmetic brands to enhance product knowledge and selling skills.
Office Manager/Veterinary Surgical Technician
Ark Animal Hospital
01.2003 - 03.2008
- Assisted surgical team in preparing operating room for procedures, ensuring all necessary equipment and supplies were provided and sterile
- Liaised effectively with vendors regarding procurement of medical supplies at competitive prices
- Demonstrated exceptional problem-solving skills when faced with unexpected challenges during surgeries
- Possessed strong knowledge of anatomy, physiology, and medical terminology relevant to various specialties
- Maintained accurate documentation of all procedures, including patient information, equipment used, and any complications or incidents that occurred
- Participated actively in continuing education programs to stay updated on advancements in surgical techniques and technologies
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Streamlined inventory management system resulting in XX% reduction in stockouts
- Developed and implemented employee training programs that improved overall team performance by XXX%.
Education
High school diploma - General Studies
05.2000
Skills
- Customer service (10 years)
- Office Management (8 years)
- Bartending (7 years)
- Retail sales (4 years)
- Veterinary Technician Experience (7 years)
- Document Management (8 years)
- Contract Negotiation
- Medical Records (5 years)
- Human Resources
- Communication Skills
- Laboratory Experience (5 years)
- Medical Terminology (5 years)
- Interviewing (10 years)
- Administrative Experience
- Budgeting
- Purchasing
- Marketing
- QuickBooks
- Microsoft Outlook
- Adobe Acrobat
Timeline
Business Administrator - Stewart Design LLC
12.2020 - 07.2024
Bartender - Shaka Bar
07.2020 - 09.2020
Bartender/Server - Val's Sportsbar and Grill
09.2019 - 02.2020
Bartender - Kwitzky's Dugout
09.2017 - 06.2019
Bartender - Shaka Bar
03.2017 - 07.2017
Sales Associate/Fragrance Specialist - Belk
08.2014 - 12.2015
Bartender - Jellyfish Bar And Restaurant
02.2013 - 04.2017
Sales Associate/Fragrance Specialist - Dillard's
08.2011 - 08.2014
Office Manager/Veterinary Surgical Technician - Ark Animal Hospital
01.2003 - 03.2008
Central High School - High school diploma, General Studies
Assessments
- Bartending, Proficient, 07/01/24, Understanding, pouring, and mixing drink orders
- Sales skills, Proficient, 07/01/24, Influencing and negotiating with customers
- Social media, Proficient, 07/01/24, Knowledge of popular social media platforms, features, and functions
Personal Information
Title: Office Manager
Assessments
- Bartending, Proficient, 07/01/24, Understanding, pouring, and mixing drink orders
- Sales skills, Proficient, 07/01/24, Influencing and negotiating with customers
- Social media, Proficient, 07/01/24, Knowledge of popular social media platforms, features, and functions
Personal Information
Title: Office Manager
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