Amanda Dailey
Conroe
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Family Members
10.2024 - 12.2024
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Barista
Starbucks
04.2023 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Server/Manager
Dennys Restaurant
09.2021 - 04.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Education
High School Diploma -
Westwood High School
Palestine, TX05-2022
Skills
- Mobility support
- Safety procedures
- Friendly and outgoing
- Team leadership
- Multitasking and organization
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
Timeline
Home Health Aide
Family Members
10.2024 - 12.2024
Barista
Starbucks
04.2023 - 04.2024
Server/Manager
Dennys Restaurant
09.2021 - 04.2023
High School Diploma -
Westwood High School