AMANDA DALLAS
Denver,CO
Summary
Seeking a position in a fast-paced work environment, bringing an abundance of experience in performing general administrative/clerical, customer service and/or marketing duties. Well- organized with in-depth technical knowledge with the ability to maximize both time and business efficiencies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admin III
Colorado Department Of Revenue (JobStore)
Lakewood, CO
09.2024 - Current
- Helped in pulling tax files of various years for customers.
- Canceled returned refund checks and assisted with daily incoming and outgoing mail.
- Duties also included basic office duties such as filing, scanning, etc.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
HR Administrative Assistant
Douglas County Government (JobStore)
Castle Rock, CO
08.2022 - 03.2023
- Managed employee paperwork, assisted with record maintenance, the hiring process while maintaining office organization.
- Scanned, filed, organized and assisted w/ minor task around the office.
- Worked with Sales force application over 90% of a daily activity.
- Prepared weekly logs using Microsoft Office Suite to maintain detailed records to support HR.
- Compiled employee records from individual departments to maintain central files.
- Answered and directed and inbound phone calls. Also made outbound phone calls when needed.
- Delivered friendly assistance to new hires throughout interviewing and hiring process.
- Assisted with meetings and presentations within company meetings.
Administrative Secretary
Community College Of Denver (JobStore)
Denver, CO
08.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Helped prepare and/or advertise events around the campus.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Duties included but were not limited to collecting and distributing the mail, collecting late assignments and distributing to professors, etc.
- Completed minor task/projects around the office.
Marketing Specialist
Robert Half-Classic Brands
Denver, CO
05.2018 - 04.2020
- Responsible for answering phones, scanning, coping, shipping/receiving, mail, scheduling trade shows, creating presentations, creating spreadsheets, importing spreadsheets in various portals, entering sales orders, budgeting, design, and assisting customers' and internal staff when needed
- The majority of the time I assisted outside sales in reports/reporting, updates, paperwork, and other general duties.
Promoted To: Renewals Account Manager
Service Source-VM Ware
Denver, CO
09.2014 - 02.2018
- Forecasting, marketing, act as a liaison between professionals with some of the most recognized technology companies and experienced sales professionals
- Working with an established customer base, managed between 200-300 opportunities quarterly
- Effectively collaborated and built professional partnerships with channel partners, field representatives and executives
- Most important, I built relationships with clients, team members and management to improve systems and processes
- I was selected and awarded for winning a competition called “Project Management.” I presented a new training process for the company to the executives and directors that will help new hires get up to speed faster, improving.
Sr. Operations Service Specialist
Service Source
Denver, CO
09.2012 - 09.2014
- Working through specific client databases and financial systems, responsibilities were generating quotes, bookings, and invoicing.
- I have the ability to manage specific tasks that necessitate interpret critical thinking, and transition quickly and effectively based on the clients' needs
- Not limited to solid vast experience with Microsoft packages suites, email databases, and other databases
- Also, perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures
- Select materials needed to complete work assignments and read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Education
Bachelor of Science - Criminal Justice
UCD
Colorado 06.2014
Associate of Arts - Art
CCD
Colorado 05.2011
Skills
- Proficient in Verbal and Written Communication
- Ability to Multitask
- Customer Relations
- Project Management
- Analyzing Financial Data
- Punctual and Responsible
- Effective Time Management
- Goal oriented
- Microsoft Office Skills
- Advanced experience w/ Google Drive
- Conflict Management
- Supportive Team Collaborator
Accomplishments
- Project Management “Winner 2015”
- Awarded Daniels Fund Scholarship by Former Mayor John Hickenlooper-2008
- Daniels Fund -2007
- A+ Angels Foundation (Organization) -2005-2014
- Volunteering at various schools (St. Elizabeth's, Loyola, Early Excellence, etc)-2016-2019
Certification
Casualty License - 2019-Current
Licenses
Property and Casualty Lic - 2019
Timeline
Admin III
Colorado Department Of Revenue (JobStore)
09.2024 - Current
HR Administrative Assistant
Douglas County Government (JobStore)
08.2022 - 03.2023
Administrative Secretary
Community College Of Denver (JobStore)
08.2022 - 01.2023
Marketing Specialist
Robert Half-Classic Brands
05.2018 - 04.2020
Promoted To: Renewals Account Manager
Service Source-VM Ware
09.2014 - 02.2018
Sr. Operations Service Specialist
Service Source
09.2012 - 09.2014
Bachelor of Science - Criminal Justice
UCD
Associate of Arts - Art
CCD