AMANDA DALLAS
Denver,CO
Summary
Seeking a position in a fast-paced work environment, bringing an abundance of experience in performing general administrative/clerical, customer service and/or marketing duties. Well- organized with in-depth technical knowledge with the ability to maximize both time and business efficiencies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admin III
Colorado Department Of Revenue (JobStore)
09.2024 - Current
- Helped in pulling tax files of various years for customers.
- Canceled returned refund checks and assisted with daily incoming and outgoing mail.
- Duties also included basic office duties such as filing, scanning, etc.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
HR Administrative Assistant
Douglas County Government (JobStore)
08.2022 - 03.2023
- Managed employee paperwork, assisted with record maintenance, the hiring process while maintaining office organization.
- Scanned, filed, organized and assisted w/ minor task around the office.
- Worked with Sales force application over 90% of a daily activity.
- Prepared weekly logs using Microsoft Office Suite to maintain detailed records to support HR.
- Compiled employee records from individual departments to maintain central files.
- Answered and directed and inbound phone calls. Also made outbound phone calls when needed.
- Delivered friendly assistance to new hires throughout interviewing and hiring process.
- Assisted with meetings and presentations within company meetings.
Administrative Secretary
Community College Of Denver (JobStore)
08.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Helped prepare and/or advertise events around the campus.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Duties included but were not limited to collecting and distributing the mail, collecting late assignments and distributing to professors, etc.
- Completed minor task/projects around the office.
Marketing Specialist
Robert Half-Classic Brands
05.2018 - 04.2020
- Responsible for answering phones, scanning, coping, shipping/receiving, mail, scheduling trade shows, creating presentations, creating spreadsheets, importing spreadsheets in various portals, entering sales orders, budgeting, design, and assisting customers' and internal staff when needed
- The majority of the time I assisted outside sales in reports/reporting, updates, paperwork, and other general duties.
Promoted To: Renewals Account Manager
Service Source-VM Ware
09.2014 - 02.2018
- Forecasting, marketing, act as a liaison between professionals with some of the most recognized technology companies and experienced sales professionals
- Working with an established customer base, managed between 200-300 opportunities quarterly
- Effectively collaborated and built professional partnerships with channel partners, field representatives and executives
- Most important, I built relationships with clients, team members and management to improve systems and processes
- I was selected and awarded for winning a competition called “Project Management.” I presented a new training process for the company to the executives and directors that will help new hires get up to speed faster, improving.
Sr. Operations Service Specialist
Service Source
09.2012 - 09.2014
- Working through specific client databases and financial systems, responsibilities were generating quotes, bookings, and invoicing.
- I have the ability to manage specific tasks that necessitate interpret critical thinking, and transition quickly and effectively based on the clients' needs
- Not limited to solid vast experience with Microsoft packages suites, email databases, and other databases
- Also, perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures
- Select materials needed to complete work assignments and read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Education
Bachelor of Science - Criminal Justice
UCD
Colorado 06.2014
Associate of Arts - Art
CCD
Colorado 05.2011
Skills
- Proficient in Verbal and Written Communication
- Ability to Multitask
- Customer Relations
- Project Management
- Analyzing Financial Data
- Punctual and Responsible
- Effective Time Management
- Goal oriented
- Microsoft Office Skills
- Advanced experience w/ Google Drive
- Conflict Management
- Supportive Team Collaborator
Accomplishments
- Project Management “Winner 2015”
- Awarded Daniels Fund Scholarship by Former Mayor John Hickenlooper-2008
- Daniels Fund -2007
- A+ Angels Foundation (Organization) -2005-2014
- Volunteering at various schools (St. Elizabeth's, Loyola, Early Excellence, etc)-2016-2019
Certification
Casualty License - 2019-Current
Licenses
Property and Casualty Lic - 2019
Timeline
Admin III
Colorado Department Of Revenue (JobStore)
09.2024 - Current
HR Administrative Assistant
Douglas County Government (JobStore)
08.2022 - 03.2023
Administrative Secretary
Community College Of Denver (JobStore)
08.2022 - 01.2023
Marketing Specialist
Robert Half-Classic Brands
05.2018 - 04.2020
Promoted To: Renewals Account Manager
Service Source-VM Ware
09.2014 - 02.2018
Sr. Operations Service Specialist
Service Source
09.2012 - 09.2014
Bachelor of Science - Criminal Justice
UCD
Associate of Arts - Art
CCD
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