Amanda Dalton
Hanover,VA
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
Bon Secours Tuckahoe Orthopedics
1501 Maple Avenue, Richmond, Virginia
02.2012 - Current
- Developed strong rapport with patients by addressing their concerns thoroughly and providing prompt assistance when needed.
- Provided emotional support to patients coping with chronic illnesses or difficult diagnoses through empathetic listening and genuine compassion.
- Reduced patient wait times by streamlining triage processes and efficiently prioritizing cases based on severity and urgency.
- Participated in quality improvement initiatives such as identifying areas for potential improvement or developing new office protocols that enhance overall efficiency and patient satisfaction.
- Served as liaison between physicians and outside specialists, establishing strong professional relationships that benefited patient care.
- Mentored new nursing staff members as they transitioned into their roles within the office setting.
- Scheduled IME, and Attorney Conference calls.
- Assist in data collection for spinal research projects.
- Assist with medication and surgical prior authorization, denials, peer to peer and coding.
- Recruited, interviewed and hired employees.
Registered Nurse
American Home Care
1020 Old Bon Air Road, Richmond, VA 23834
02.2011 - 02.2012
- Family oriented approach to wound care, ostomy, tracheostomy care and Diabetic and cardiac education on preventative care.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Promoted patient and family comfort in the home during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
Registered Nurse
Bon Secours St. Mary's Hospital
5801 Bremo Road, Richmond, VA 23226
03.2007 - 04.2011
- Level 2 RN floor nurse with charge nurse experience.
- Preceptor and Super Preceptorship trainer for new equipment, specific skills and computer program.
- Served on the preparation team for the prestigious Disease Specific Certification, interviewing with The Joint Commission surveyors the day of the survey.
- Led unit as formal " Safety Champion" to reduce errors and /or workplace injuries. Developed educational material to reduce falls and restraint alternatives.
- Champion for employee and patient engagement, utilizing survey scores to develop improvement strategies for the unit.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Monitored patient vital signs to perform thorough condition assessments.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Monitored neurovascular status before, during and after surgical operations to evaluate patient care.
- Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
Patient Care Technician
Bon Secour St. Marys Hospital
5801 Maple Avenue Richmond Va
08.2005 - 02.2007
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
2016
Diploma of Nursing - Nursing
Bon Secours Memorial College of Nursing
Richmond, VA2007
Emergency Medical Technician -
J. Sargent Reynolds
Richmond Va2003
Skills
- Electronic Health Records, EPIC, Allscripts, Paychecks software
- Ability to oversee CNA, PCT, MA and LPN
- Proficient with Microsoft Word, Excel and Powerpoint
- Medical Coding
- Insurance processing
- Team coordination
- Patient Assessments
- Medication and IV administration
- Peg and Trach Care, Foley insertion/removal, JP and Hemovac removal, Central line/ PICC care Wound Vac, placement, Staple/ suture removal, NG placement and care, Phlebotomy, and IV insertion
Certification
- Orthopedic Nurses Certification (ONC) - Orthopedic Nurses Certification Board. ( expired )
- Revenue Cycle Dynamics for the Spine reimbursement Specialist
- Basic Life Support Certification (BLS)
- First Aid Certification
- Emergency Medical Technician ( expired )
Timeline
Registered Nurse
Bon Secours Tuckahoe Orthopedics
02.2012 - Current
Registered Nurse
American Home Care
02.2011 - 02.2012
Registered Nurse
Bon Secours St. Mary's Hospital
03.2007 - 04.2011
Patient Care Technician
Bon Secour St. Marys Hospital
08.2005 - 02.2007
Bachelor of Science - Nursing
Chamberlain College of Nursing
Diploma of Nursing - Nursing
Bon Secours Memorial College of Nursing
Emergency Medical Technician -
J. Sargent Reynolds