Amanda Daniels
Taylor
Summary
Dynamic professional with a strong background in customer service and organization, honed at Kroger. Proven ability to resolve issues and enhance customer satisfaction through attentive service and effective communication. Skilled in multitasking and inventory management, committed to continuous improvement and fostering a positive environment.
Overview
19
19
years of professional experience
Work History
Stay at Home Parent
Myself
01.2021 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
Deli Clerk
Kroger
02.2007 - 01.2021
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Cashier
Save A Lot
12.2006 - 02.2007
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
HR Intern
Ricardo, Inc
07.2006 - 09.2006
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Updated and maintained employee records to respond quickly to requests for information.
Education
High School Diploma -
Belleville High School
Belleville, MISkills
- Supervision and leadership
- Organization
- Friendly, positive attitude
- Task prioritization
- Multitasking
- Product restocking
- Attention to detail
- Issue resolution
Timeline
Stay at Home Parent
Myself
01.2021 - Current
Deli Clerk
Kroger
02.2007 - 01.2021
Cashier
Save A Lot
12.2006 - 02.2007
HR Intern
Ricardo, Inc
07.2006 - 09.2006
High School Diploma -
Belleville High School