Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Daum

Collinsville,Oklahoma

Summary

Experienced in retail sales within dynamic, high-volume settings, proficient in transaction management, cash handling, register operations, and merchandise arrangement. Dedicated to ensuring utmost customer satisfaction by adeptly addressing their requests, needs, and concerns. An accountable sales associate with exceptional customer service and relationship-building skills, committed to warmly greeting customers and delivering comprehensive service. Possesses a profound understanding of sales strategy. Capable of efficiently and accurately trimming parts, inspecting products, and adhering to safety protocols. Highly adaptable to evolving demands. Reliable production professional with expertise in utilizing hand tools and equipment for trimming cannabis products, proficient in packing products and troubleshooting machinery. Demonstrates robust problem-solving and time-management abilities alongside an excellent work ethic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cannabis Trimmer

Smellaz
07.2023 - Current
  • Meticulously cleaning cannabis products to ensure the highest quality for distribution to local dispensaries
  • Used hand tools to complete delicate work.
  • Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
  • Increased overall plant health with meticulous attention to detail during the trimming process.
  • Maintained safety practices and quality controls.
  • Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.

Budtender

Eufloria Dispensary
08.2022 - 06.2023
  • Responsibilities include managing cash drawers, making accurate product labels, demonstrating extensive product knowledge, and providing exceptional customer service.
  • Also responsible for receiving, inspecting, and signing for incoming shipments and deliveries.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.

Spa Coordinator

Bella Vita Spa & Salon
04.2021 - 08.2022
  • Job duties include answering phone calls and fielding emails, coordinating approximately 10 salon providers' schedules, keeping a clean and tidy reception and waiting areas, restocking retail products, sharing service, and product knowledge with clients, receiving shipments and packages, and cash drawer management.
  • Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
  • Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
  • Monitored access of guests and escorted them to treatment areas.
  • Resolved client concerns promptly, fostering trust and loyalty among clientele.

CNA - Certified Nursing Assistant

Baptist Village-Owasso
09.2020 - 03.2021
  • Performed vital sign checks such as temperature, blood pressure, and blood sugar levels for patients.
  • Assisted patients with their daily living activities, helping them maintain independence and dignity.
  • Aided patients with shaving, bathing, and teeth brushing to ensure good oral and personal hygiene.
  • Boosted patient satisfaction by delivering compassionate and attentive care.
  • Adhered to HIPAA guidelines to maintain patient confidentiality while effectively communicating critical updates with team members.
  • Supported the needs of more than 6 residents in long-term care.

Sales Associate

Dillard's
02.2018 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Prestige Beauty Adviser

Ulta Beauty
04.2016 - 01.2018
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.

Education

Cosmetician Licencing Program -

Clary Sage College
Tulsa, OK
05.2018

Associate of Arts in History Teacher Education -

Tulsa Community College
Tulsa, OK

High School Diploma -

Canyon High School
Santa Clarita, CA
06.2009

Skills

  • Exceptional customer service
  • Problem-solving skills
  • Communication skills
  • Excellent people skills
  • Cash register operations
  • Merchandising
  • Writing Skills
  • Hand trimming abilities
  • Production experience
  • Cleaning practices
  • Trimming Techniques
  • Sanitation Practices

Certification

  • Driver's License
  • CNA (not current)
  • CPR
  • Cosmetologist License (not current)

Timeline

Cannabis Trimmer

Smellaz
07.2023 - Current

Budtender

Eufloria Dispensary
08.2022 - 06.2023

Spa Coordinator

Bella Vita Spa & Salon
04.2021 - 08.2022

CNA - Certified Nursing Assistant

Baptist Village-Owasso
09.2020 - 03.2021

Sales Associate

Dillard's
02.2018 - 07.2019

Prestige Beauty Adviser

Ulta Beauty
04.2016 - 01.2018

Cosmetician Licencing Program -

Clary Sage College

Associate of Arts in History Teacher Education -

Tulsa Community College

High School Diploma -

Canyon High School

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